Usually the LECs want all carriers who port from them to sign a porting
agreement and get set up with Verizon's LSR system to submit port
requests. It sounds to me like maybe Commio has not done that. I would
find out if they have ever submitted port requests to Verizon in the
past. They may
Well, *IF* VZW had never had a porting relationship with that SPID, they would
have to communicate some how to establish that relationship.
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest Internet Exchange
http://www.midwest-ix.com
- Original
IMHO there is no need to call anybody.
The guy in VZW just does not know the work.
If I undertook you correctly.
On Wed, Nov 10, 2021 at 3:17 PM Carlos Alvarez wrote:
> Commio/thinQ is a fancy API over Intelliquent et al, but seems to maybe
> have their own SPID? I've never worked in "real"
Once you have the actual LEC information (and fail at making anything work
directly), complain to the PUC. People tend to pay closer attention then.
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest Internet Exchange
http://www.midwest-ix.com
-
It's actually been escalated to their porting supervisor, from the first
two tiers. Not sure how to go above that guy.
On Wed, Nov 10, 2021 at 1:11 PM Oren Yehezkely wrote:
> Carlos,
>
> From my experience, this is the employee with VZW not knowing how to port
> a landline (I am assuming you
Carlos,
>From my experience, this is the employee with VZW not knowing how to port a
landline (I am assuming you are VoIP obviously).
What we do is ask our customers to find a rep that knows how to do it or
know what they are doing, or simply ask for a supervisor.
And we emphasize that they
Commio/thinQ is a fancy API over Intelliquent et al, but seems to maybe
have their own SPID? I've never worked in "real" telecom so I don't know
those deep details of the porting process. VZW's message said they were
trying to contact Commio and couldn't get anyone to answer a phone. Not
We actually are a small provider and when I went to find out how to do this, I
was told to sign into the NPAC helpdesk, bulletin boards, contacts, then search
by region, SPID, etc. Then ask how to establish said relationship. I've heard
it referred to various ways, trading partner, carrier
A customer is porting a number to VZW, and they can't figure it out. They
called me to ask if I had "more info" to help them port out from Commio.
My return call went to VM, so I don't have more info, but thought I'd ask
here on the list. Any ideas on how this can be, or what to recommend?
I
