Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-19 Thread Jay Hennigan
On 11/19/21 06:46, Mike Hammett wrote: I think you're conflating politician SPAM marketing and government body research. They're both unsolicited and bulk. There's a rather blurry line between a government body research survey and a political message. Government bodies are run by politicians,

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-19 Thread Mike Hammett
To: voiceops@voiceops.org Sent: Tuesday, November 16, 2021 10:22:06 AM Subject: Re: [VoiceOps] some of my customers DID show as Possible Spam On 11/15/21 16:01, Carlos Alvarez wrote: > You cut out the part where it was their city government calling, wanting > to know what the citizens w

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-16 Thread Carlos Alvarez
Neither use predictive, but have live humans dialing. Both leave a message on VM if nobody is there so the calls are not short duration. The one calling for governments (and power companies, and such) are not calling for politicians. They are calling for the sitting body of government, or the en

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-16 Thread Jay Hennigan
On 11/15/21 16:01, Carlos Alvarez wrote: You cut out the part where it was their city government calling, wanting to know what the citizens would like "fixed" and focused on in the communities.  You'd opt out of this?  Do you also not vote? I vote with a ballot at a polling place or by mail, n

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Carlos Alvarez
You cut out the part where it was their city government calling, wanting to know what the citizens would like "fixed" and focused on in the communities. You'd opt out of this? Do you also not vote? Also not a collection agency, it's the primary biller, and the customer has opted into the calls i

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Jared Geiger
iConectiv just sent an email today about a service they are doing with CTIA www.registeredcaller.com I'm sure other CNAM providers will come out with similar products. On Mon, Nov 15, 2021 at 11:48 AM Jay Hennigan wrote: > On 11/15/21 09:20, Carlos Alvarez wrote: > > I brought this up on the li

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Jay Hennigan
On 11/15/21 09:20, Carlos Alvarez wrote: I brought this up on the list previously, you can probably go find that last discussion.  We have two customers who see this all the time. Primary problem is with T-Mobile, where anyone can mark things.  It's social or crowd-sourced "intelligence."  The

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Carlos Alvarez
I brought this up on the list previously, you can probably go find that last discussion. We have two customers who see this all the time. Primary problem is with T-Mobile, where anyone can mark things. It's social or crowd-sourced "intelligence." Then a few other companies started doing the sam

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Peter Batenburg - Hello
uploads/2020/09/mail.png] pe...@hello.be<mailto:pe...@hello.be> Van: VoiceOps Namens Izzy Goldstein - TeleGo Verzonden: 15 November 2021 16:12 Aan: Voiceops.org Onderwerp: [VoiceOps] some of my customers DID show as Possible Spam [EXTERNAL EMAIL] DO NOT CLICK links or attachments unless

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Shripal Daphtary
We get this frequently as well. It’s concerning that it normally comes from newly ported customers. But the carrier always states that it is most likely the recipients spam service. I send my customers the same KB every time. Many times legitimate numbers show up as spam on Mobile carriers' sp

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Alex Balashov
I think the talk I linked in my previous post actually speaks to this really well: https://www.youtube.com/watch?v=L8iqgZ5bLaw Short answer: there’s likely no specific reason these DIDs were flagged. > On Nov 15, 2021, at 10:11 AM, Izzy Goldstein - TeleGo > wrote: > > We get Support Tickets

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Dovid Bender
Izzy, Have a look https://www.youtube.com/watch?v=L8iqgZ5bLaw&feature=youtu.be On Mon, Nov 15, 2021 at 10:16 AM Izzy Goldstein - TeleGo < igoldst...@telego.net> wrote: > We get Support Tickets from our clients that when they call > their Customers, their customers see the call from Possible or

Re: [VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Mike Hammett
dwest-ix.com - Original Message - From: "Izzy Goldstein - TeleGo" To: "Voiceops.org" Sent: Monday, November 15, 2021 9:11:58 AM Subject: [VoiceOps] some of my customers DID show as Possible Spam We get Support Tickets from our clients that when they cal

[VoiceOps] some of my customers DID show as Possible Spam

2021-11-15 Thread Izzy Goldstein - TeleGo
We get Support Tickets from our clients that when they call their Customers, their customers see the call from Possible or Potential Spam etc I reached out to our vendor we use for Termination, who is an aggregator and they say the issue is with the person getting the call, Why is this happening