Re: Lost connections

2014-08-01 Thread Jennifer Lefroy
Thank you very much, Ronni. I should have thought more carefully. With regard to the other issues - sometimes I think I need a favourite brain technician! Have a good weekend, Best regards, Jennifer On 1 August 2014 12:29, Ronni Brown ro...@mac.com wrote: Hi Jennifer, Until you see your

Re: Lost connections

2014-07-31 Thread Jennifer Lefroy
I must say I feel very apprehensive about this never having understood before reading about it since your email, Ronni. (I think it is those ominous words kernel and terminus :-) I assume I set P and R as locked caps before starting? Regards, Jennifer On 31 July 2014 13:57, Ronda Brown

Re: Lost connections

2014-07-31 Thread Daniel Kerr
Hi Jennifer It's all pretty safe, and shouldn't (won't) cause any issues. Basically, it's just shut down the computer. Hold down those 4 keys (Command-Option-P-R) after turning the computer on. (or just before turning it on). After a couple of chimes (like the normal start up ones) you let the

Re: Lost connections

2014-07-31 Thread Jennifer Lefroy
Unfortunately that didn't work either, but at least I know how to do it now! Two more questions if I may. First if I connect the laptop to the iMac with an ethernet would I then be able to print a document urgently needed. Second. I think our back up external disc may be corrupted. Would it be

Re: Lost connections

2014-07-31 Thread Ronni Brown
Hi Jennifer, Until you see your favourite Apple Technician to sort out the Airport Card and other issues (by the sound of things) Why not connect your Husband's Laptop via Ethernet cable to a LAN Port (Ethernet) on your ADSL Modem/Router? Then he can connect to the Internet via Ethernet and

Lost connections

2014-07-30 Thread Jennifer Lefroy
Hello Everyone, My husbands laptop has lost internet connection, connection with the printer etc. The symbol for wireless connection now says No airport card installed. Time to call for technical help? Regards, Jennifer -- The WA Macintosh User Group Mailing List -- Archives -

Re: Lost connections

2014-07-30 Thread Ronda Brown
Hi Jennifer, Hold down the on/off button for 10 seconds to reboot the machine. She if it then detects the Airport Card. Cheers, Ronni Sent from Ronni's iPad4 On 30 Jul 2014, at 8:49 pm, Jennifer Lefroy lefroy.jenni...@gmail.com wrote: Hello Everyone, My husbands laptop has lost internet

Re: Lost connections

2014-07-30 Thread Daniel Kerr
Hi Jennifer Also try an SMC reset as that can sometimes fix it also. Otherwise, yes, it may be a hardware issue. http://support.apple.com/kb/HT3964?viewlocale=en_USlocale=en_US /quote • Shut down the computer. • Plug in the MagSafe power adapter to a power source, connecting it

Re: Lost connections

2014-07-30 Thread Jennifer Lefroy
Hello Both. Thank you for those prompt suggestions. Sadly neither worked and so I guess it is time to call our favourite technician? Regards, Jennifer On 30 July 2014 21:14, Daniel Kerr dan...@macwizardry.com.au wrote: Hi Jennifer Also try an SMC reset as that can sometimes fix it also.

Re: Lost connections

2014-07-30 Thread Ronda Brown
Hi Jennifer, One other thing you could try before calling your favourite technician. Is a PRAM reset. http://support.apple.com/kb/ht1379 Cheers, Ronni Sent from Ronni's iPad4 On 31 Jul 2014, at 10:06 am, Jennifer Lefroy lefroy.jenni...@gmail.com wrote: Hello Both. Thank you for those