Re: Mail preferences

2013-10-08 Thread Tim Law
Good morning Mail is working correctly this morning. Problem resolved I ran the keychain assistant and it reported no problems, then went back and removed the 'envelope' files Ronni suggested, and restarted the computer. I had done this yesterday too, but without the restart. I Opened mail.ap

Re: Mail preferences

2013-10-08 Thread Tim Law
Thanks for the input Ronni and Daniel. DNS settings match the ISP - vivid wireless. I think the certificates are the problem. Whilst on initial checking there is a green tick and as stance the certificate is valid, when I enter an email address or mail.domain.com.au a Red Cross appears and sa

Re: Mail preferences

2013-10-08 Thread Ronni Brown
Hi Tim, Add the DNS settings of the ISP as Daniel has suggested in System Preferences > Network Re: >>> First thing I want to do is to 'approve' the security certificates as being >>> trusted. Having said that, I've turned off all SSL so the certificate >>> should not be needed, I think... T

Re: Mail preferences

2013-10-08 Thread Daniel Kerr
Hi Tim Do you know which ISP it's using? You could try adding (or removing) DNS settings if he has any in System Preferences - Network , depending on the ISP. I had mail issues with a client and adding DNS corrected it. Worth a try. Kind regards Daniel Sent from my iPhone 5 --- Daniel Kerr

Re: Mail preferences

2013-10-07 Thread Tim Law
Hello Ronni I deleted the files as suggested and Mail app behaved as you described, as in it rebuilt the mailboxes. There were 34148 messages so it took a while Unfortunately nothing has resolved. Entering the correct password into the pop up box that occurs when Mail is checking mailboxes does

Re: Mail preferences

2013-10-07 Thread Tim Law
Thanks Ronni I'll see how that goes later this afternoon. I'll find out the administrator password tomorrow when the business owner arrives back. I expect to find out lots of other things too if his email is still not functioning, k. :-) Thanks Tim Sent from my iPhone > On 8 Oct 2013, a

Re: Mail preferences

2013-10-07 Thread Ronni Brown
27;s returning tomorrow and I'd >> like to have his email back to normal and keep him in holiday mode for as >> long as possible :-/ >> >> We have Time Machine functioning on the iMac >> >> Mail app itself functions okay but all the email accounts hav

Re: Mail preferences

2013-10-07 Thread Ronda Brown
le :-/ > > We have Time Machine functioning on the iMac > > Mail app itself functions okay but all the email accounts have ceased to > function > > I cannot 'rebuild' the account as that option is greyed out > > I cannot save the account password in the Mai

Mail preferences

2013-10-07 Thread Tim Law
in holiday mode for as long as possible :-/ We have Time Machine functioning on the iMac Mail app itself functions okay but all the email accounts have ceased to function I cannot 'rebuild' the account as that option is greyed out I cannot save the account password in the Mail, pr