gt;
>Justin
>--
>Justin Wilson
>http://www.mtin.net/blog
>Wisp Consulting Tower Climbing Network Support
>
>
>
>From: RickG
>Reply-To: WISPA General List
>Date: Sat, 24 Apr 2010 11:28:51 -0400
>To: WISPA General List
>Subject: Re: [WISPA] Today I
- Original Message -
From: "RickG"
To: "WISPA General List"
Sent: Saturday, April 24, 2010 11:28 AM
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
I imagine most of us on this list has been there, done that! If your
new to this busin
ot;.
Sigh.
++
Neofast, Inc, Making internet easy
541-969-8200 509-386-4589
++
--
From: "RickG"
Sent: Saturday, April 24, 2010 8:28 AM
To: "WISPA General List"
Subject: Re: [WISPA] Today I fied a custo
://www.mtin.net/blog
Wisp Consulting Tower Climbing Network Support
From: RickG
Reply-To: WISPA General List
Date: Sat, 24 Apr 2010 11:28:51 -0400
To: WISPA General List
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
I imagine most of us on this list has been there
I imagine most of us on this list has been there, done that! If your
new to this business or even business in general you must learn how to
stand up for your business. With the first WISP I owned in West Palm,
I would do anything to get a customer into billing. I knew better from
my past experience
Network Support
From: Marco Coelho
Reply-To: WISPA General List
Date: Fri, 23 Apr 2010 11:34:03 -0500
To: WISPA General List
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
90% of your problems and aggravations are less than 3% of your
customer base. The worst ones I
90% of your problems and aggravations are less than 3% of your
customer base. The worst ones I send to my competition (small evil
grin).
I simplify things in a couple of ways. 1. I tell my installers that
if they let the customer drive the install they are fired.
2. I make each customer sign a
General List
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
Ah... But it got better today.
This customer was the ONLY one on a very NEW AP. Teenage grandson begged
and begged to be installed. I never install a paying customer until I test
and test and tweak
a non-customer?
--- On Thu, 4/22/10, Scott Carullo wrote:
From: Scott Carullo
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old Woman
To: "WISPA General List"
Date: Thursday, April 22, 2010, 11:14 PM
Thats funny, but we can relate. I like the one where the
worked up, I can tell ya that.
Bob-
- Original Message -
From: "Kurt Fankhauser"
To: "'WISPA General List'"
Sent: Friday, April 23, 2010 10:59 PM
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
> Did you actually tell them "YOUR
ginal Message -
From: "Kurt Fankhauser"
To: "'WISPA General List'"
Sent: Friday, April 23, 2010 10:59 PM
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
> Did you actually tell them "YOUR FIRED" ???
>
> Cong
un...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Robert West
Sent: Thursday, April 22, 2010 9:54 PM
To: WISPA General List
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Old
Woman
Ah... But it got better today.
This customer was the ONLY one on a very NEW AP. T
Sorry, dude. Boys name is really Josh but you're a lot smarter and don't
live with mean old grandma.
Bob-
- Original Message -
From: "Josh Luthman"
To: "WISPA General List"
Sent: Thursday, April 22, 2010 10:27 PM
Subject: Re: [WISPA] Today I fied a c
t;> (321) 205-1100 x106
>>
>>
>>
>> From: "Robert West"
>> Sent: Thursday, April 22, 2010 9:55 PM
>> To: "WISPA General List"
>> Subject: Re: [WISPA] Today I fied a customer and I liked it! WA
Sounds like a good idea. Pass me a copy. I'd like some ideas also.
Sent from my iPhone
On Apr 22, 2010, at 8:54 PM, "Robert West" wrote:
> Ah... But it got better today.
>
> This customer was the ONLY one on a very NEW AP. Teenage grandson
> begged
> and begged to be installed. I n
Josh Luthman wrote:
>Why did you use my name? :(
>
>On 4/22/10, Robert West wrote:
>> Ah... But it got better today.
>>
>> This customer was the ONLY one on a very NEW AP. Teenage grandson begged
>> and begged to be installed. I never install a paying customer until I test
>> and te
Why did you use my name? :(
On 4/22/10, Robert West wrote:
> Ah... But it got better today.
>
> This customer was the ONLY one on a very NEW AP. Teenage grandson begged
> and begged to be installed. I never install a paying customer until I test
> and test and tweak with a volunteer an
n only leads to bad things...
>
> Nick Olsen
> Network Engineer / Customer Support
> (321) 205-1100 x106
>
>
>
> From: "Robert West"
> Sent: Thursday, April 22, 2010 9:55 PM
> To: "WISPA General List"
>
Yep. And I know better.
I have that unwritten rule but I gave in to a kid. Kids suck.
- Original Message -
From: "Nick Olsen"
To: "WISPA General List"
Sent: Thursday, April 22, 2010 10:18 PM
Subject: Re: [WISPA] Today I fied a customer and I liked it! WAS An Ol
ISPA] Today I fied a customer and I liked it! WAS An Old
Woman
Ah... But it got better today.
This customer was the ONLY one on a very NEW AP. Teenage grandson begged
and begged to be installed. I never install a paying customer until I test
and test and tweak with a volunteer and i
Ah... But it got better today.
This customer was the ONLY one on a very NEW AP. Teenage grandson begged
and begged to be installed. I never install a paying customer until I test
and test and tweak with a volunteer and it's perfect and near bullet proof.
But "Josh" begs and I bend th
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