Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Scott Bertilson
Ironically we were at 6.6.4 until early sunday morning at which point we upgraded to 6.6.8 just in time for more fun. On Wed, Oct 11, 2017 at 8:37 PM, Patrick McEvilly < patrick_mcevi...@harvard.edu> wrote: > We are on 6.6.7 and we’re affected. > > Patrick > > On Oct 11, 2017, at 7:27 PM,

Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Patrick McEvilly
We are on 6.6.7 and we’re affected. Patrick > On Oct 11, 2017, at 7:27 PM, Norton, Thomas (Network Operations) > wrote: > > Fortunately for us we weren’t affected by this, what code rev were you guys > running? > > We are currently running 6.6.5 > > T.J. Norton >

eduroam Requests Not Received at Border Firewall

2017-10-11 Thread Curtis K. Larsen
Hi Guys, I have an issue when I send requests via the eduroam website realm test tool (eapol_test) and for some of them I get a "No response" or "Timeout" result, and other times a success without changing the client configuration parameters. Doing a tcpdump at my server and matching up

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Norton, Thomas (Network Operations)
We run a large Aurba shop at liberty, and have been running an all wireless solution in our dorms for some time now which were very happy with. With that said every dorm environment is different, gathering requirements, predictive planning, and design are key especially when dealing with

Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Norton, Thomas (Network Operations)
Fortunately for us we weren’t affected by this, what code rev were you guys running? We are currently running 6.6.5 T.J. Norton Wireless Network Architect Network Operations (434) 592-6552 [cid:image001.png@01D342C7.0A20C040]

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Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Scott Bertilson
Bit us at 2:38 AM, took until 5 AM before I got called. By the time I got to it the necessary correct update was in place so the policy server restart got us on the air again. Pretty tempted to block CP access to the CP update site so that we can open it up at times more convenient for us.

Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Joachim Tingvold
On 11 Oct 2017, at 19:01, Ferguson, Michael wrote: I didn’t see any (until Chad posted later) and so we thought our issue was more isolated. We wasted 20 minutes of valuable MTTR time collecting Server Logs when all we needed to do was start the “Policy server” service. "Only start the

RE: Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Osborne, Bruce W (Network Operations)
First, get the APs out of the hallways and locate them where the users are. APs in hallways can hear each other better than they casn hear clients. Second, work with your Aruba account team to optimize your RF environment for the different building structures. We have based our RF adjustments

RE: Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Osborne, Bruce W (Network Operations)
Our Aruba SE alerted us but we are running 6.6.5. Out servers already had the fixed version anyway. For RADIUS monitoring we use Nagios and monitor twice. One services uses an Active Directory service account, and a second one uses a ClearPass local user account. Aruba recommends this to

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Barros, Jacob
I like the one wall rule Joel. That's a great way to state it and I never though to express it that way. We still have AP's in hallways in some locations but they are not penetrating multiple walls before it gets to the user. We also have the one per suite issue with old construction. Jacob

Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Elvis Seth
In regards to monitoring services on CPPM we send SNMP traps from CPPM to our NMS. Traps for a service that starts or stops get forwarded as an email notification from the NMS to our team. On Wed, Oct 11, 2017 at 1:01 PM, Ferguson, Michael wrote: > > > Unfortunately, we

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Coehoorn, Joel
My experience is you can get good signal propagation without complaints going through one wall, but not often more. We go every other room in a checkboard pattern for traditional rooms, also using (formerly Motorola=>Zebra) Extreme AP7502's, which I love (it's nice to finally see someone else here

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Ferguson, Michael
We tried the Xirrus in the hallway approach with some of our Residences a long time ago and got burned by it. Even with their multiple sector AP’s that Xirrus has with their higher-end products that have directional gain, they still didn’t penetrate enough into the rooms to provide adequate

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Thomas Carter
Sorry, I was mostly complaining about the one-per-room that vendors have been trying to push. If they really will cover multiple rooms, that’s a different option. Thomas Carter Network & Operations Manager / IT Austin College 900 North Grand Avenue Sherman, TX 75090 Phone: 903-813-2564

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Daniel Brisson
I have found with Cisco’s 1810Ws that we can get more than one room. Obviously, this depends greatly on building construction, but we can typically get at least 3 rooms covered with one Access Point. It’s really not that much more than deploying the larger APs. I am looking at between 2-3x

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Thomas Carter
I’ve complained to vendors about this before, but the problem is the one-per-room deployment can be 2-4x the cost of in-hall deployment. At smaller schools like ours, nebulous future support hours saved won’t make up for current costs now. The biggest issue is an in-hall AP that supports 4-6

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Mark Reboli
We moved to Meraki, and placed the Aps in rooms based on the building (not in each room) but enough to ensure good coverage m Mark Reboli Network/Telecom Manager Misericordia University (570) 674-6753 This e-mail and accompanying attachments are confidential. The information is intended

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Stephen Belcher
We started with an all wireless residence halls concept three years ago and will finish the last three (fairly small) installs next summer. We went with in-room access points supplemented with APs in common areas. For traditional residence halls we went with Cisco 702w initially changing to

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Jeffrey D. Sessler
Move to in-room design even if the cost seems problematic. Vendors have never recommended in-hallway as a solution (well, maybe with the exception of xirrus because of their technology), and all the magic sauce works best when WAPs are deployed properly. While a WAP in every-room isn’t a

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Ankit Agarwal
We moved away from hallway deployments. Now we have one AP for every other room away from the bathroom walls. ANKIT AGARWAL Network Engineer Educational Technology Services aagar...@cca.edu | o 510.594.5018 Eighth St. | San Francisco | CA | 94107 On Wed, Oct 11, 2017 at 9:21 AM, Adam T.

RE: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Ferguson, Michael
Unfortunately, we were hit by the same bug as Chad and possibly a few others on the list. It looks like the problem affects Clearpass customers running 6.6.7+. We struggled to find a fix early this morning and finally got services up around 7:15 am pacific time once we identified the issue.

RE: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Adam T. Ferrero
We also switched from hallway deployment to nearly every suite. It solved our issues. We have about 6,000 beds. Adam From: The EDUCAUSE Wireless Issues Constituent Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Brad Weldon Sent: Wednesday, October 11, 2017 12:17

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Brad Weldon
A few years ago we transitioned from in-hall APs to 1 or 2 in every suite or 1 for every 2 dorm rooms. Complaints went way down. We based the decision on RSSI values and that most students were bringing newer hardware that supported 5 GHz. Much of our roll-out occurred by updating classroom and

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Charles Francis
We went with Cisco 1810w’s in every room over the summer. The number of calls and incidents have dropped dramatically. The dense deployment has permitted us to disable a lot of 2.4, and the 1810w’s permit us to save switch ports in the closet. We also went with Cisco 3802/2802i’s in the

Re: [WIRELESS-LAN] Clearpass Bug - Posture and Profile Data update

2017-10-11 Thread Amel Caldwell
Fortunately for us, we are still on 6.6.5 and we were not affected by this. This did make me think about how fragile the operational state of the ClearPass cluster can be. Looking through my event logs, I see the AV/AS updates happening 20 plus time a day and they hit all of our servers

Re: [WIRELESS-LAN] Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Max McGrath
Umut - We used to do APs in the hallways years ago, but had similar complaints that you are receiving. We've been doing in-room APs for the last 5 years and the complaints have dropped significantly. We are an Extreme Networks customer and use their AP7502 (

Best Wireless Solution for Residence Hall Rooms

2017-10-11 Thread Umut Arus
Hello all, We have 500 Aruba APs for 3000 students in dorm building hallways however we are getting complaint still even if fine tuning because of walls. I think it is very contemporary issue for many. In every room with Aruba solution would be very expensive. We'd like to ask you what is your

Re: Wireless services in your Stadiums and Arenas

2017-10-11 Thread Eriks Rugelis
For the Toronto 2015 Pan American Games, AmpThink was retained by the TO2015 organizing committeee to create the (several) designs for games venue Wi-Fi coverage. One of those venues is on-campus next to the building I am in now. At the time, AmpThink's billing rate for engagement seemed to