Ruth,
As an owner of DirecTV/DSS/RCA, I have had the same problems you have
described. I solved them by having my dish redirected/repointed by a
technician who uses a device (gps) to calibrate the dish to its optimal
position. It is possible your dish may have been moved (even so slightly)
by the wind or some other reason. Hope this helps.
Frank Fowlkes
Subject: [SaF] Satellite TV problems.
> I need help with a satellite TV problem. I'm looking
> for a site or sites where I might find either other
> people with problems or someone who knows about
> Satellite reception problems. We haven't had our
> service even a year and all of a sudden we are having
> bizarre reception problems. Called DirectTV...they
> are NO help. Their site is NO help. The "tech" guy
> didn't even know what a "transponder" is, never mind
> why we are only getting reception from the even
> numbered ones. He referred us to RCA (manufacturer of
> our receiver). And upon thinking about it I'm
> inclined to at least say he's right...because the
> reception is either 0% or 100%. But not all channels
> at the same time. So how do you determine if you have
> a "lemon"? RCA is not very helpful at this point and
> I don't know enough to say it is or it isn't their
> unit at fault. I need to be educated and fortified.
> Any help GREATLY appreciated.
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