I'm not that familiar with the ITIL v3 processes (just got registered
for some training in November), but from what I understand of IT
Service Management, I see no reason why the techniques of service
management shouldn't be applicable to either IT services (e.g. Build
me a new server) or business services that are supported by It
solutions such as a Web Service.
As for the tooling, I absolutely think that we'll see convergence in
the CMDB space and the Service Registry/Repository space. I've
blogged on this in the past, as early as August of 2006, but my
prediction has yet to come true. I think there's still too big of a
gap between the development side of IT and the operational side of IT
to really establish a market for a converged product.
Blog:
http://www.biske.com/blog/?p=64
-tb
Todd Biske
http://www.biske.com/blog/
Sent from my iPhone
On Oct 8, 2008, at 11:54 AM, delarco71 <[EMAIL PROTECTED]> wrote:
Dear friends,
How ITIL v3 processes could be applied to Services Lifecycle ... or in
SOA Management area?.
Is it possible that SOA/ITIL vendors approach in a future a
convergence between the CMDB and Repository products?
Regards,
jose
