Understood. The definition of flexibility isn't ambigous. Also want to point out the there is a cost associated with obtaining flexibility. I think it's better to calculate the benefit that may be obtained from flexibility to see if it is more than the cost associated with it.
H.Ozawa --- In [email protected], Michael Poulin <[EMAIL PROTECTED]> wrote: > > Exactly, it "does not equal profit", and may be not good for every process. If I look at the Business with Service Eye (where process is just an implementation), flexibility is what is needed in frequently changing external environment. If the latter does not change or changes slowly, flexibility is not that crucial. > > So, the first is a requirement for flexibility that comes from the business needs/market/ external environment; which business service/process has to be made flexible is the second. > > I tried to point that flexibility is not that ambiguous. > > - Michael >
