+1. It's a corporate culture thing too. IT needs to act as a business partner 
and the other groups need to welcome that behavior. IT behaving one way and the 
other groups expecting another can cause problems.

-Rob

--- In [email protected], "Gervas Douglas" 
<gervas.doug...@...> wrote:
> 
> This goes back to the old salesman/filing clerk binary classification - more 
> a question of attitude than of function.  If IT does not adopt a business 
> mindset, how does it hope to gain influence and prosper within the business?
> 
> Gervas


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