I don't buy this.... If I remember correctly (and if I don't....) the situation was something like this:
(1) Modem "A" (the alledgedly bad modem) could successfully dial the ISP ISDN at phone number "XXX" (2) The ISP changes it's number to "YYY" (3) Modem "A" -cannot- reach number "YYY" however modem "B" can. I contend that this is a compatibility issue - centering on the POP (radius) switch at the C/O. This means: (a) The Radius (or whomever's) POP switch at the C/O is not set up correctly. (b) You may need a firmware update to your modem - if they've decided to use a different protocol (I know this was true on occasion with V.90 dial-up modems - I'm not so sure with ISDN) In any event - you had a working connection that suddenly died when the ISP changed phone numbers - IMHO, you need to yell at the ISP and have THEIR tech-support people guide you down the path of riteousness. (and you should make it clear that "go out and buy another modem" is NOT the right answer!!!) Jim [EMAIL PROTECTED] wrote: > Yep. The modem was the problem. > > Steve. > > -----Original Message----- > From: Michael Barnes [mailto:[EMAIL PROTECTED]] > Sent: Friday, 8 February 2002 00:02 > To: [EMAIL PROTECTED] > Subject: RE: [STN] ISP Change = Toast! > > > BUT, I CAN dial in successfully using the same ISDN line and calling the > same number with a different modem. To me, that points to my modem. > But > I've never heard of a modem that would have problems dialing a specific > prefix (777). The ISP advertises one phone number for everyone who uses > ISDN dial-in. It's on a huge rotary. The likelihood of hitting the > same > inbound number over several days is not high. > > Thanks for your comments. > > Michael > > > > -----Original Message----- > > From: Jim Harris [mailto:[EMAIL PROTECTED]] > > Sent: Wednesday, February 06, 2002 20:44 > > To: [EMAIL PROTECTED] > > Subject: RE: [STN] ISP Change = Toast! > > > > > > Michael, > > > > I will admit I am reaching here - but here goes: > > > > Two possible scenerios: > > (1) The ISP's POP (point-of-presence) equipement at the telco office > > may be flakey... (and it will NOT be the first time this has happened > > either!) Especially as you CAN dial in to the same ISP using a > > different phone #. > > (2) There may be C/O (central office) issues with the telco > > connection > > itself. > > > > In any event - YOU do NOT own the issue - it is a hardware > > issue outside > > of your control. > > > > Suggestion: Call the ISP and complain bitterly. > > > > Jim > > > > Michael Barnes wrote: > > > This is really weird. It looks now as if the problem is > > with my modem. > > > I > > > am using a US Robotics ISDN TA. I have made two completely new > > > floppies, > > > one for the old ISP, one with the new ISP. I have > > carefully checked the > > > envi file, both are exactly identical except for the IP > > address and the > > > phone number. Both behave identically, except when they go > > to dial. > > > When > > > dialing the old ISP, it connects and establishes > > communication almost > > > immediately. On the new ISP, I get alarms, no dialtone, and short > > > connection errors. About every third dial attempt, the > > ISDN TA shows a > > > fault and resets as if the ISDN line drops out. The phone > > number for > > > the > > > ISP is 777-4736. So I hooked my laptop directly to the ISDN TA and > > > dialed > > > with Hyperterm. Calling the old ISP dials through and connects. > > > Calling > > > the new ISP causes it to drop the ISDN line. > > > > > > I have a second ISDN line and service through the new provider for a > > > separate purpose. It uses a 3Com Office Connect LAN Modem. > > It dials the > > > same number, uses a different IP address. I have switched > > ISDN lines > > > between the two with the same results. It appears that the ISDN TA > > > blows up > > > when trying to dial the 777 prefix. > > > > > > Anybody run into anything like this before? Ideas, comments? > > > > > > Thanks, > > > Michael > > > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] > > > > Sent: Monday, February 04, 2002 23:25 > > > > To: [EMAIL PROTECTED] > > > > Subject: [STN] ISP Change = Toast! > > > > > > > > > > > > I changed ISP so I had to change both the ISDN dial-up number > > > > and the IP > > > > addresses on one of my STN boxes. Now I'm dead in the water. > > > > I found > > > > the earlier posts on ISP number changes (THANKS!) so I found > > > > the other > > > > locations the numbers were and changed them, but still no luck. I > > > > changed all back to original, and can't even connect with > > my previous > > > > ISP (account still active). It will try to dialout and give me: > > > > > > > > Starting Link > > > > report (connect) > > > > abort on (busy) > > > > abort on (error) > > > > abort on (no carrier) > > > > send (atdt 1234567^m) > > > > expect (connect) > > > > connect script failed > > > > alarm > > > > failed > > > > > > > > Then a few minutes later start all over again. > > > > > > > > When I first boot, it does connect briefly and give me a > > > > message about > > > > serial connection made, then a SIGHUP and modem disconnect, > > > > of course, I > > > > can't get it to do it again, so I can't see the exact > > mesages, but it > > > > disconnects after 0.4 minutes. > > > > > > > > I have a printout of the original envi file and > > everything is back to > > > > where it was as far as I can tell, but I still can get no > > > > connection to > > > > the old ISP. > > > > > > > > Here it is, it connects: > > > > > > > > send (atdt1234567^m) > > > > expect (connect) > > > > atdt1234567^m^m > > > > connect > > > > --got it > > > > Serial Connection established > > > > connect:ppp0 <--> /dev/cua0 > > > > Hangup (SIGHUP) > > > > modem hangup > > > > connection terminated > > > > connect time 0.4 minutes > > > > > > > > Then it repeats the cycle again and again. Not always in the same > > > > sequence. Sometime with the connection and hangup and > > sometimes with > > > > the connect script failure. > > > > > > > > Any ideas greatly appreciated. > > > > > > > > Michael > > > > ------------------------------------------------------------ > $$ Earn Extra Income As A Mystery Shopper! $$ > http://www.topica.com/lists/Mysteryshopper/ > 100's of National Assignments Posted Daily > > -- > Visit http://www.ShareTheNet.com for info about ShareTheNet > Visit http://www.topica.com/lists/sharethenet for info about this list > To Unsubscribe send email to: [EMAIL PROTECTED] > > > > > > > ============================================================ Concerned about INTERNET SECURITY and how it affects you? 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