Yes, I'm quite a Zoho fan. >From reading around the place...it may not be as feature rich as Salesforce...but the price point probably compensates. A person suggested to me too some time ago that Salesforce can scale to significantly higher volumes than Zoho.
Integration of Zoho CRM with Zoho Creator (sort of like MS Access and VB but entirely on the web) gives you a lot of flexibility and, as best I can determine from a cursory look at the equivalent (Apex, I gather), is a bit lighter on it's feet. This is helpful in particular, I think, for modelling your sales/marketing workflow for your business - as in you can change things reasonably quickly and work out the optimum approach for your business. A customers email trail being directly accessible within CRM records is definitely a very nice feature that, I gather, not many other CRMs have. The IDE (such as it is) for manipulating Zoho Creator is entirely on the web...so again, probably a bit more convenient than hacking about in Eclipse which from aforementioned cursory look at Salesforce, appeared to be the recommended approach. 'They' talk of the Zoho suite being 'thin' as in it covers a lot of bases for a whole range of things you might need to do in a business (office productivity, accounts, crm, project management, databases and reports), whereas Salesforce might be considered broad or deep, in that it may pack more of a punch in a narrower range (ostensibly CRM). The support can vary between almost instant...to stuff going unanswered for a long time...so they may have a bit more work to do here. All up, Zoho is very usable for developing businesses, in my opinion. Regards, Liam SoccerFit On May 11, 3:52 pm, rc <rebeccacan...@gmail.com> wrote: > Hi Humphrey > > I haven't run a business using SalesForce myself so I cant give it a > thorough comparison, but in general I've read that the major plus is > being able to link everything in Zoho to everything else. EG: CRM > accounts to email and project management. Here's a spec sheet for CRM, > might be a bit out of > date.http://www.scribd.com/doc/29582864/ZohoCRM-vs-Salesforce > > As a former enterprise user interface designer, I find the usability > of Zoho impeccable. Accounts can have upwards of a hundred custom > fields and you can program dependencies and work flows. > > Also of note their customer service is A grade. > > On May 10, 10:32 pm, Humphrey <humphre...@gmail.com> wrote: > > > > > > > > > Thanks Rebecca how do you compare the CRM to Salesforce? I am > > wondering more about usability and functions as at the end of the day > > if Zoho is to cumbersone to use might as well pay for the product that > > gets used :) > > > On May 9, 11:29 am, Rebecca Cannon <rebeccacan...@gmail.com> wrote: > > > > I've been wanting to do a bit of a rant on this list regarding Zoho > > > because > > > it's saved me so much time. I'd also like to know if people are using > > > other > > > Zoho equivalents as I'm comparing them for some consulting work at the > > > moment. > > ... -- You received this message because you are subscribed to the Silicon Beach Australia mailing list. Guidelines on discussion: http://groups.google.com/group/silicon-beach-australia/msg/351e183e1303508d?hl=en%3Fhl%3Den No lurkers! It is expected that you introduce yourself. To post to this group, send email to silicon-beach-australia@googlegroups.com To unsubscribe from this group, send email to silicon-beach-australia+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/silicon-beach-australia?hl=en?hl=en
