Thanks Rebecca and Liam :) On May 11, 9:38 pm, SoccerFit <lia...@soccerfit.com.au> wrote: > Yes, I'm quite a Zoho fan. > > From reading around the place...it may not be as feature rich as > Salesforce...but the price point probably compensates. A person > suggested to me too some time ago that Salesforce can scale to > significantly higher volumes than Zoho. > > Integration of Zoho CRM with Zoho Creator (sort of like MS Access and > VB but entirely on the web) gives you a lot of flexibility and, as > best I can determine from a cursory look at the equivalent (Apex, I > gather), is a bit lighter on it's feet. This is helpful in particular, > I think, for modelling your sales/marketing workflow for your business > - as in you can change things reasonably quickly and work out the > optimum approach for your business. A customers email trail being > directly accessible within CRM records is definitely a very nice > feature that, I gather, not many other CRMs have. > > The IDE (such as it is) for manipulating Zoho Creator is entirely on > the web...so again, probably a bit more convenient than hacking about > in Eclipse which from aforementioned cursory look at Salesforce, > appeared to be the recommended approach. > > 'They' talk of the Zoho suite being 'thin' as in it covers a lot of > bases for a whole range of things you might need to do in a business > (office productivity, accounts, crm, project management, databases and > reports), whereas Salesforce might be considered broad or deep, in > that it may pack more of a punch in a narrower range (ostensibly CRM). > > The support can vary between almost instant...to stuff going > unanswered for a long time...so they may have a bit more work to do > here. > > All up, Zoho is very usable for developing businesses, in my opinion. > > Regards, > > Liam > SoccerFit > > On May 11, 3:52 pm, rc <rebeccacan...@gmail.com> wrote: > > > > > > > > > Hi Humphrey > > > I haven't run a business using SalesForce myself so I cant give it a > > thorough comparison, but in general I've read that the major plus is > > being able to link everything in Zoho to everything else. EG: CRM > > accounts to email and project management. Here's a spec sheet for CRM, > > might be a bit out of > > date.http://www.scribd.com/doc/29582864/ZohoCRM-vs-Salesforce > > > As a former enterprise user interface designer, I find the usability > > of Zoho impeccable. Accounts can have upwards of a hundred custom > > fields and you can program dependencies and work flows. > > > Also of note their customer service is A grade. > > > On May 10, 10:32 pm, Humphrey <humphre...@gmail.com> wrote: > > > > Thanks Rebecca how do you compare the CRM to Salesforce? I am > > > wondering more about usability and functions as at the end of the day > > > if Zoho is to cumbersone to use might as well pay for the product that > > > gets used :) > > > > On May 9, 11:29 am, Rebecca Cannon <rebeccacan...@gmail.com> wrote: > > > > > I've been wanting to do a bit of a rant on this list regarding Zoho > > > > because > > > > it's saved me so much time. I'd also like to know if people are using > > > > other > > > > Zoho equivalents as I'm comparing them for some consulting work at the > > > > moment. > > > ...
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