I wonder if the level of internet-savviness might have skewed the
numbers in my experiences.

What the heck are PhD students of the world doing if not running
formal analysis on the impact of various payment gateways? Seems like
this is important research.


On Feb 12, 11:53 am, Rob Manson <rob...@mob-labs.com> wrote:
> 99% of our customers come from outside Australia and for us that 7:1
> ratio was pretty consistent in the US and all our other regions.  ymmv
> but we found the poor PayPal UX and "low-budget" perception were the key
> drivers for this.
>
> I'd be really happy to hear other people's perspectives on this.
>
> roBman
>
>
>
>
>
>
>
> On Sat, 2012-02-11 at 16:49 -0800, Rob Shea wrote:
> > Good! ;)
>
> > You wouldn't believe how many start-ups follow the path of least
> > resistance with regards to infrastructure and end up... "negligent" is
> > mild.
>
> > Back to PayPal, I've noticed the reverse to be true, but this is in
> > the US where I think PayPal more be more established, almost universal
> > even. I would be curious if anyone else has analysed (even informally)
> > follow through with regard to different payment gateways.
>
> > On Feb 12, 11:41 am, Rob Manson <rob...@mob-labs.com> wrote:
> > > Der...of course we're PCI compliant! 8P
>
> > > And because we use the NAB Transact API the card details are stored with
> > > the bank so that adds a level of security too.
>
> > > roBman
>
> > > On Sat, 2012-02-11 at 16:34 -0800, Rob Shea wrote:
> > > > "And because we store the users credit card details and offer them one-
> > > > click style purchasing our sales are really taking off!"
>
> > > > And you're PCI-DSS compliant, of course?
>
> > > > Storing credit card details or any protected information is very risky
> > > > for start-ups and should only be done if it is core business or there
> > > > is simply no feasible way around it. The costs and risks are just too
> > > > high as rule, better to hand it off to someone more equipped.
>
> > > > On Feb 12, 11:26 am, Rob Manson <rob...@mob-labs.com> wrote:
> > > > > @Rob, on your question about PayPal...I'd really recommend against it 
> > > > > if
> > > > > you can avoid it.  We found we were getting a 7:1 abandonment rate
> > > > > solely at the point of passing people off to PayPal.  When you take 
> > > > > this
> > > > > into account it makes it much more expensive than most people realise.
>
> > > > > Since we've integrated a direct payment API intohttps://buildAR.com
> > > > > this has almost completely disappeared.  And because we store the 
> > > > > users
> > > > > credit card details and offer them one-click style purchasing our 
> > > > > sales
> > > > > are really taking off!
>
> > > > > ymmv
>
> > > > > roBman
>
> > > > > On Sat, 2012-02-11 at 16:07 -0800, Geoff McQueen | AffinityLive wrote:
>
> > > > > > With all the talk on pricing, don't forget to value your time when
> > > > > > looking at a solution. If you're a developer, you should consider 
> > > > > > your
> > > > > > time to worth $100/hour on an opportunity cost basis - paying a bit
> > > > > > more for something that saves you time and hassle is well worth it
> > > > > > (and with the cult around freemium, I think we tend to forget that
> > > > > > sometimes as an industry).
>
> > > > > > Geoff
>
> > > > > > On Sat, Feb 11, 2012 at 05:33, Matthew Ho <matt.h...@gmail.com> 
> > > > > > wrote:
> > > > > >         I agree with Alex that Magento out-of-the-box is pretty 
> > > > > > good.
> > > > > >         Community edition is free. Magento Go is hosted and free for
> > > > > >         30 days.
>
> > > > > >         Could also consider Shopify. Its a hosted solution. Not 
> > > > > > free,
> > > > > >         but
> > > > > >         there's a basic option for $26/month with 100 SKU's
>
> > > > > >         @Rob - There are also some whitelabel subscription based
> > > > > >         services I've
> > > > > >         seen that could be more appropriate e.g. Sassy
> > > > > >        http://saasy.com
>
> > > > > >         Cheers,
>
> > > > > >         Matt Ho
> > > > > >         Native Tongue
> > > > > >         @inspiredworlds
>
> > > > > >         On Feb 11, 10:10 pm, Alex Levashov <alex.levas...@gmail.com>
> > > > > >         wrote:
> > > > > >         > My company has experience with many e-commerce platforms,
> > > > > >         while among
> > > > > >         > ones that you referre we worked with Magento only.
>
> > > > > >         > I think that like others wrote it depends in your 
> > > > > > objectives
> > > > > >         and
> > > > > >         > future plans. If you are after simple shop with pretty
> > > > > >         standard
> > > > > >         > business requirements maybe a hosted solution is a good 
> > > > > > way
> > > > > >         to go. You
> > > > > >         > just need to select one that suite your specific needs.
>
> > > > > >         > It also depends on how are you going to build your online
> > > > > >         store - do
> > > > > >         > you have technical skills in-house or need to hire 
> > > > > > somebody.
>
> > > > > >         > Magento is pretty sophisticated platform, with longer
> > > > > >         learning curve
> > > > > >         > (due to that it is not not a cheap platform in terms of
> > > > > >         development as
> > > > > >         > well), but lots of functionality out-of-the-box and huge
> > > > > >         number of
> > > > > >         > extensions. I wouldn't recommend it for very simple shop
> > > > > >         with couple
> > > > > >         > of goods and straight-forward delivery, but otherwise it 
> > > > > > is
> > > > > >         pretty
> > > > > >         > good.
>
> > > > > >         > My 2 cents. Good luck with your project.
>
> > > > > >         > Cheers,
>
> > > > > >         > Alex
>
> > > > > >         >www.altima.net.au
>
> > > > > >         > On Feb 10, 12:12 am, rantalot <rantu...@gmail.com> wrote:
>
> > > > > >         > > Hi Silicon Beachers,
> > > > > >         > > Together with a few others (all non-tech), I am playing
> > > > > >         around with a
> > > > > >         > > simple e-commerce concept, and I have been asked by my
> > > > > >         co-founders to
> > > > > >         > > take the lead on deciding what CMS platform to build on.
>
> > > > > >         > > I have spoken to a few people, and have had a few pros 
> > > > > > and
> > > > > >         cons for
> > > > > >         > > Magento and for OpenCart.
>
> > > > > >         > > The concept involves a subscription service, and Magento
> > > > > >         Go (hosted
> > > > > >         > > offer) doesn't support subscription, even though the
> > > > > >         Magento
> > > > > >         > > Commmunity does (via an Extension). I've been told that
> > > > > >         Magento is
> > > > > >         > > harder to modify out of the box than OpenCart, but I'm 
> > > > > > not
> > > > > >         sure how
> > > > > >         > > that will affect us initially, since my need for major
> > > > > >         mods are likely
> > > > > >         > > to be low (simple concept, only a few skus initially, 
> > > > > > very
> > > > > >         few
> > > > > >         > > options, simple nav, etc).
>
> > > > > >         > > Has anyone had experience with Magento, OpenCart, Big
> > > > > >         Commerce or
> > > > > >         > > others that they can share?  More importantly, if anyone
> > > > > >         can share
> > > > > >         > > comparative thoughts between these, that would be great.
>
> > > > > >         > > Also, comments on pros/cons of Paypal not integrated,
> > > > > >         PayPal
> > > > > >         > > integrated, or other payment and/or payment gateway
> > > > > >         solutions would be
> > > > > >         > > thankfully received.
>
> > > > > >         > > Cheers
> > > > > >         > > Rob
>
> > > > > >         --
> > > > > >         You received this message because you are subscribed to the
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>
> > > > > >         Forum rules
> > > > > >         1) No lurkers! It is expected that you introduce yourself.
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> > > > > >         To post to this group, send email to
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>
> > > > > > --
> > > > > > Geoff McQueen
> > > > > > CEO
>
> > > > > > Cell: +1 650.450.4384
> > > > > > Skype: geoffmcqueen
> > > > > > GTalk: geoff.mcqu...@gmail.com
>
> > > > > > --
> > > > > > You received this message because you are subscribed to the Silicon
> > > > > > Beach Australia mailing list. Visthttp://siliconbeachaustralia.org
> > > > > > for more
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> > > > > > Forum rules
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