El Jueves, 11 de Junio de 2009, Paul Kyzivat escribió:
> In one case I have a single phone with one phone number. Typically if a
> 2nd call comes in while phone is in use it is signaled to the callee in
> the media stream rather than through "ring". To switch between calls you
> typically use "flash". This is case where typically the caller might get
> a "call waiting" signal. (Because this case is considered a "call
> waiting" feature.)
>
> A 2nd case is where I have a "desk phone" with multiple "line" buttons
> on it. Those "lines" may be associated with distinct phone numbers. By
> pushing the line buttons you can connect the microphone and speaker to
> one or the other of the "lines". While a call is in place on one line, a
> call may come in on the other "line". Typically the signaling in this
> case would still be a ring, or maybe a flashing of the light on the line
> button, or both. To switch and answer the 2nd call you might have to
> first push HOLD and then press the button for the other line. In this
> case, AFAIK, the caller is *not* likely to get a "call waiting" signal.

For the caller signalling perspective both mean the same: the callee is on a 
call but has notification of this new call.


> The above are "traditional" renderings of a couple of different
> services. But fundamentally they are almost the same. In particular, the
> increased effort and delay to answer the 2nd call is pretty much the
> same in both cases. So if it makes sense to alert the caller to this in
> one case, it ought to make sense to do so in the other case too.

I agree, it's exactly the same (jsut different technology but some concept).


> OTOH, I am not convinced that it makes sense in either case. Being "on
> the phone" at least means you are *near* the phone. So the time to
> answer may actually be less, on average, than when you are not on the
> phone. So what is the point in signaling anything special?

If I call somebody (my boss) and receive "Call-Waiting in remote side" 
indication, I could hang-up inmediatelly and call later (this is really useful 
in case my call is not urgent at all and I don't want to disturb my boss who 
could be on an important call).


> If anything, it would be better if the callee could cause a signal to be
> returned to the caller that affirmatively indicated "I acknowledge your
> call, but will need extra time before I can answer it".

The Call-Waiting indication in the response could be generated in varios ways 
by the callee:
- Automatically when an active line already exists.
- Never.
- Manually by pressing a button (notify call-waiting to caller).

These options could be configurable in the phone.

So, if we consider 182 valid for this purpose (and I think we all agree) then 
this feature would require:
- UAC implementation (display "The remote is actually on a call" upon receipt 
of 182).
- UAS implemetation (with the options I mention above).

Do yo agree?

Thanks a lot for your comments.




-- 
Iñaki Baz Castillo <i...@aliax.net>

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