On Tue, May 27, 2008 at 10:37 AM, Scott Lawrence <[EMAIL PROTECTED]> wrote: > > On Tue, 2008-05-27 at 08:28 -0400, M. Ranganathan wrote: >> Hello, >> >> It would be of interest to record calls that pass through sipxbridge . > > I'm curious - why do this in sipXbridge? Wouldn't a general recording > service that could be inserted in any call be better?
That would be true but since media flows direct end to end in our system, would that not be problematic? IMHO, the use case for sipxbridge recording is clear and the solution is easily accomplished. For use case, one can envision a scenario where where customers call in and are put on the park server till the next human attendant becomes available. When the human picks up, you would want to record the conversation for "quality assurance purposes". It is easy to accomplish this in sipxbridge because all the media is bridged and I can add a media leg to send data to the recorder when the human picks up ( presumably voicemail is the right place to send it ? ). Nothing prevents us from turning off recording in sipxbridge when we come up with a more general solution. Ranga > > -- > Scott Lawrence tel:+1.781.229.0533;ext=162 or sip:[EMAIL PROTECTED] > sipXecs project coordinator - SIPfoundry http://www.sipfoundry.org/sipXecs > CTO, Voice Solutions - Bluesocket Inc. http://www.bluesocket.com/ > http://www.pingtel.com/ > > -- M. Ranganathan _______________________________________________ sipx-dev mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-dev Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-dev
