On Tue, May 27, 2008 at 4:35 PM, Scott Lawrence <[EMAIL PROTECTED]> wrote:
>
> On Tue, 2008-05-27 at 16:11 -0400, M. Ranganathan wrote:
>>
>> There appear to be three ways to build a solution.
>>
>> 1.  Build a general recording facility any service can use. Media
>> recording can be achieved by putting the B2BUA in the path of the call
>> but you would have to know apriori that a call needs to be recorded.
>> Essentially you can incorporate a bridging service into the call setup
>> path. This can reuse many of the features of sipxbridge such as the
>> ability to anchor and relay media but not all features need to be
>> implemented such as registration and call transfer. Essentially a
>> phone would allocate a B2BUA and a symmitron bridge that would act as
>> a straight media and signaling relay. It would be simpler than
>> sipxbridge because the remote end understands call transfer (REFER,
>> Replaces, Re-INVITE). It can simply relay the signaling and expect
>> that far end understands what to do with it. Question : How do we tell
>> this to start/stop recording? Is the control plane for this going to
>> be sip? How do we store and retrieve the media? I think such a
>> solution will take about 2-3 months to design, incorporate sipxconfig
>> support for and build.
>
> I like this approach because it centralizes the work and can be paired
> with any endpoint (significant because our own services that handle
> media are not all written in a way that allows them to share media
> handling code).
>
> If we had a general recorder that worked when added to the path, we
> could:
>
>      * Provision certain endpoints to route through it with an
>        attribute that indicated whether or not recording could be
>        controlled by the endpoint.  If endpoint control were allowed,
>        it could use RFC 2833 DTMF signals to turn on and off.
>      * Transfer a call through the recorder even if the phone had not
>        been configured to pass through it before.
>
>        Suppose my phone is 162 and I get a call from Martin, and he
>        wants me to do something new and stop the stuff he desperately
>        wanted next week (a purely hypothetical occurance :-) ).  I want
>        a recording of him saying it's ok to not do the original job, so
>        I put him on hold and transfer the call to *99162.  The *999
>        causes the call to be routed to the call recorder service, which
>        accepts it and then creates a new call to the 162 suffix.  My
>        phone knows none of this - it just sees that it has transfered
>        one call away and then immediately gotten a new call (since the
>        recorder is a B2BUA, this new call has a new call-id).

I realize we are not at the point of discussing implementation
strategies as yet so excuse me if this is mis-timed:

As a matter of implementation one can implement what you suggest above
in the same process as sipxbridge. In that way, sipxbridge becomes a
generic b2bua service - a specialization of which is bridging to
ITSPs. It also provides media bridging services ( now ) and can
provide call recording services.  Note what I am suggesting is an
implementation strategy that can simplify the implementation and not
#2.  We already have an impressive number of processes fire up on
startup. I would prefer to have a single B2BUA service provider
process in the system rather than two. Through careful design we can
factor the commonalities and save on implementation/ maintainability.



>
> I suspect that the recording service could be designed to store the
> recordings in a file, and then put enough information in a database so
> that the file could be found based on keys like caller, callee, and
> time.
>
> --
> Scott Lawrence  tel:+1.781.229.0533;ext=162 or sip:[EMAIL PROTECTED]
>  sipXecs project coordinator - SIPfoundry http://www.sipfoundry.org/sipXecs
>  CTO, Voice Solutions   - Bluesocket Inc. http://www.bluesocket.com/
>                                           http://www.pingtel.com/
>
>



-- 
M. Ranganathan
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