It's up-to-date firmware that was downloaded via tftp via dhcp option
66.

The phones register with sipX correctly, etc. that's why it's weird to
me that the phones don't restart when sipx is trying to send a profile.

Any other suggestions?

tommy

-----Original Message-----
From: Picher, Michael [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, October 21, 2008 12:31 AM
To: IT Services; Tony Graziano; sipx-users@list.sipfoundry.org
Subject: RE: [sipx-users] phones/gateways do not restart via sipxecs

If they are not restarting, I would suggest that either they are on
really old firmware or your phones are not registering properly.

Mike

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:sipx-users-
> [EMAIL PROTECTED] On Behalf Of IT Services
> Sent: Monday, October 20, 2008 7:52 PM
> To: Tony Graziano; IT Services; sipx-users@list.sipfoundry.org
> Subject: Re: [sipx-users] phones/gateways do not restart via sipxecs
> 
> Thanks for the tip.
> 
> But even the managed phones (lg Nortel 6812, snom 320) do not restart
> after I issue the 'send profiles' commands.
> 
> Any thoughts?
> 
> tommy
> 
> -----Original Message-----
> From: Tony Graziano [mailto:[EMAIL PROTECTED]
> Sent: Monday, October 20, 2008 4:26 PM
> To: IT Services; sipx-users@list.sipfoundry.org
> Subject: Re: [sipx-users] phones/gateways do not restart via sipxecs
> 
> I think the gateway is treated somewhat like a phone. It needs to have
> a
> tftp server enabled, as an example, which needs to be the sipx server.
> 
> Think of it as a managed phone in that regard.
> 
> So you'll need to look at your documentation from the gateway mfr.
> >>> "IT Services" <[EMAIL PROTECTED]> 10/20/08 17:28 PM >>>
> Hi there:
> 
> I notice that when I issue a 'Send Profile' command, the phone units
> (and gateways) do not receive the 'restart' command from sipxecs. In
> the
> 'Job Status' section, it says that the restart command was issued
> successfully, however.
> 
> Any help is appreciated. Thanks!
> 
> tommy
> 
> 
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