For restart, sipX sends a NOTIFY with check-sync event to the first registered line of the phone. It's up to the phone to restart or not. You can check if the NOTIFY is reaching your phones.
[]'s MM On Wed, Oct 22, 2008 at 7:20 PM, IT Services <[EMAIL PROTECTED]>wrote: > It's up-to-date firmware that was downloaded via tftp via dhcp option > 66. > > The phones register with sipX correctly, etc. that's why it's weird to > me that the phones don't restart when sipx is trying to send a profile. > > Any other suggestions? > > tommy > > -----Original Message----- > From: Picher, Michael [mailto:[EMAIL PROTECTED] > Sent: Tuesday, October 21, 2008 12:31 AM > To: IT Services; Tony Graziano; sipx-users@list.sipfoundry.org > Subject: RE: [sipx-users] phones/gateways do not restart via sipxecs > > If they are not restarting, I would suggest that either they are on > really old firmware or your phones are not registering properly. > > Mike > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:sipx-users- > > [EMAIL PROTECTED] On Behalf Of IT Services > > Sent: Monday, October 20, 2008 7:52 PM > > To: Tony Graziano; IT Services; sipx-users@list.sipfoundry.org > > Subject: Re: [sipx-users] phones/gateways do not restart via sipxecs > > > > Thanks for the tip. > > > > But even the managed phones (lg Nortel 6812, snom 320) do not restart > > after I issue the 'send profiles' commands. > > > > Any thoughts? > > > > tommy > > > > -----Original Message----- > > From: Tony Graziano [mailto:[EMAIL PROTECTED] > > Sent: Monday, October 20, 2008 4:26 PM > > To: IT Services; sipx-users@list.sipfoundry.org > > Subject: Re: [sipx-users] phones/gateways do not restart via sipxecs > > > > I think the gateway is treated somewhat like a phone. It needs to have > > a > > tftp server enabled, as an example, which needs to be the sipx server. > > > > Think of it as a managed phone in that regard. > > > > So you'll need to look at your documentation from the gateway mfr. > > >>> "IT Services" <[EMAIL PROTECTED]> 10/20/08 17:28 PM >>> > > Hi there: > > > > I notice that when I issue a 'Send Profile' command, the phone units > > (and gateways) do not receive the 'restart' command from sipxecs. In > > the > > 'Job Status' section, it says that the restart command was issued > > successfully, however. > > > > Any help is appreciated. Thanks! > > > > tommy > > > > > > Notice of Confidentiality: > > **This communication and any of its attachments is intended for the > use > > of the person or entity to whom it is addressed and may contain > > information that is privileged and confidential or subject to > > copyright, > > the disclosure of which is governed by applicable law. 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