We just finished migrating from an old 3Com nbx system to sipxecs. This is a school district and on the old system it was configured so that dialing the 4 digit extension for a classroom during the school day would go straight to voicemail. If you entered a * and then the 4 digit extension it would call the classroom. I am trying to setup the same functionality in sipxecs and it does not seem to be working as I expect. I have created two dial plan custom rules. The first rule matches a * and 4 digits in the dialed number and the resulting call is just the matched suffix. The second rule matches the 2 digit prefix for the classrooms and then 2 digits and the resulting call sends it to voicemail directly. I expected that if I dial *xxxx it would match the first rule and call the phone, but instead it seems to match both rules and goes straight to voicemail.
I have tried swapping the order of the rules, but that does not seem to make any difference. Does anyone having suggestions? Or maybe a better method to create the same functionality? Thanks, Jon Aker Director of Technology Mountain View Whisman School District
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