We do have the classroom lines with a different prefix than the offices. It seems like I can get half of what I want working. The dial plan rule to forward to voicemail does work. When I first tested sipxecs out I was using 3.10 and I thought I was able to get this functionality working. I am testing this with only internal calls but we have two Audiocodes Mediants connected to three PRI lines. If I could get it working so that only calls originating from the gateways are sent to voicemail that would work as well since the intention is that the classrooms are not disturbed by outside calls during the day.
Thanks, Jon On Tue, Aug 18, 2009 at 9:35 AM, Tony Graziano <tgrazi...@myitdepartment.net > wrote: > I'm just guessing you placed the "classroom" lines in an extension range > that is unique (different) than other lines, like main office, nurse, etc.? > I'm not sure you can do what you want with a dialplan. I haven't given it > much thought, but if it were addressable via dial plan, then it would be > easier if the extensions were in a defined range. > I'm not aware dialplans can be addressed to inbound calls. > What gateway are you using to connect to the PSTN? > This functionality IS configurable at the user schedule (make a schedule > and define the period)User>Schedules > Then call forwarding to "8+line_number" during that schedule as "at the > same time". Hitting "Do Not Disturb" (polycom, as an example) allows this to > be under user control, so the teacher could choose to answer calls during a > work period when students are not in class. The user can also modify their > schedule(s) to allow ringing in certain time periods so they can accept > calls around classtimes. > > >>> Jon Aker <ja...@mvwsd.org> 08/18/09 12:17 PM >>> > We just finished migrating from an old 3Com nbx system to sipxecs. This is > a > school district and on the old system it was configured so that dialing the > 4 digit extension for a classroom during the school day would go straight > to > voicemail. If you entered a * and then the 4 digit extension it would call > the classroom. I am trying to setup the same functionality in sipxecs and > it > does not seem to be working as I expect. > I have created two dial plan custom rules. The first rule matches a * and 4 > digits in the dialed number and the resulting call is just the matched > suffix. The second rule matches the 2 digit prefix for the classrooms and > then 2 digits and the resulting call sends it to voicemail directly. I > expected that if I dial *xxxx it would match the first rule and call the > phone, but instead it seems to match both rules and goes straight to > voicemail. > > I have tried swapping the order of the rules, but that does not seem to > make > any difference. Does anyone having suggestions? Or maybe a better method to > create the same functionality? > > Thanks, > > Jon Aker > Director of Technology > Mountain View Whisman School District > </ja...@mvwsd.org> >
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