IP500 maxes at 2.1.3 while the IP 500 has a configuration option in sipX, it is not recommended for use.
http://wiki.sipfoundry.org/display/xecsuser/Polycom Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 2/17/2010 11:50 AM, Tony Graziano wrote: > Use a current firmware... > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: Francis Tinio<fti...@toqen.com> > To: Tony Graziano<tgrazi...@myitdepartment.net> > Cc: sipx-users@list.sipfoundry.org<sipx-users@list.sipfoundry.org> > Sent: Wed Feb 17 12:44:21 2010 > Subject: Re: [sipx-users] no audio on outgoing calls, only on polycom ip500 > > If it was endian that's causing this, then shouldn't the softphones not work > as well? How come the issue is only with polycom, and only for outgoing > calls. incoming calls have 2 way audio. > > > ----- Original Message ----- > From: "Tony Graziano"<tgrazi...@myitdepartment.net> > To: fti...@toqen.com, sipx-users@list.sipfoundry.org > Sent: Wednesday, February 17, 2010 12:36:42 PM GMT -05:00 US/Canada Eastern > Subject: Re: [sipx-users] no audio on outgoing calls, only on polycom ip500 > > My experience has been that it will work on again/off again with endian, > hence my suggestion to not use it. IF you used a pfsense firewall and had > the same issues I would be surprised. Also realize that the firmware you are > on is problematic (2.2), whereas you should be ysing 3.1.3RevC. > > With pfsense you could also create a PCAP file and look more closely, not as > straightforward with endian. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: sipx-users-boun...@list.sipfoundry.org > <sipx-users-boun...@list.sipfoundry.org> > To: sipx-users<sipx-users@list.sipfoundry.org> > Sent: Wed Feb 17 12:29:48 2010 > Subject: [sipx-users] no audio on outgoing calls, only on polycom ip500 > > Hi. > > I thought I was out of the loop last night when I got the polycoms to > register. However, it seems that incoming calls work fine but outgoing > calls do not have any audio. > > This only happens on the polycom ip500. The Bria softphones and x-lites all > work without any issues for both incoming and outgoing, so I can assume it's > not a firewall issue. > > I believe it has something to do with the phone settings. I am using the > auto provision from sipx to send the profile to the phone. I think it might > be how I configured the polycom phone settings in sipx. > > Please advice. > > Thanks > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/