The entirety of my directed call pickup scenario is done via either BLF or speed dial. None of my users actually dial codes because I would, no doubt, be receiving many calls from users asking what the codes were (even though they got a documentation packet with all the info in it). I'm not sure how BLF behaves in this scenario, so my answer is contingent on that information.
Josh Patten Assistant Network Administrator Brazos County IT Dept. (979) 361-4676 On 2/18/2010 1:24 PM, Scott Lawrence wrote: > On Thu, 2010-02-18 at 12:04 -0500, Burden, Mike wrote: > > >> Could that be a configurable setting, so that it can be configured by >> the Administrator? >> > Configuration is the enemy of both administrative simplicity and > robustness. If I could cut the number of configuration settings in the > system in half, I'd do it in a minute. > > >> That sounds like something were either way you set it, someone will want >> the opposite... >> > Setting aside all the internal mechanics, I think that the key questions > that we'd like to have answered from the user perspective are: > > * Do you use the *78 pickup feature? > > * How do users decide what number to enter after *78? Is it "I > hear the phone ringing at the next desk over, and I know what > the number is for that phone", or something else? If the > latter, what is it? > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
