On Thu, 2010-02-18 at 15:10 -0600, Josh Patten wrote:
> The entirety of my directed call pickup scenario is done via either BLF 
> or speed dial. None of my users actually dial codes because I would, no 
> doubt, be receiving many calls from users asking what the codes were 
> (even though they got a documentation packet with all the info in it). 
> I'm not sure how BLF behaves in this scenario, so my answer is 
> contingent on that information.

Could you expand on what each of 'via BLF' and 'via speed dial' are
specifically?  How do you set up the phones and what do the users do?


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