On Wed, 2010-02-24 at 12:58 -0600, mkitchin.pub...@gmail.com wrote:
> On 2/5/2010 6:58 PM, Scott Lawrence wrote:
> > Once the problem is detected, log in as root.  Find the runaway process
> > pid; check to see if it's the same as the process id in the
> > file /var/run/sipxecs/freeswitch.pid (interesting if not), and then cill
> > the process and note the time locally and in UTC:
> >
> >    kill -6<pid>  ; date -u +%R ; date +%U
> >
> > You don't need to do anything to restart freeswitch - the supervisor
> > will do that on its own when it sees that the process has died.
> >
> > cd to the logs directory - that's where the core file should be:
> >
> >    cd /var/log/sipxpbx
> >    ls -l core*
> >
> > find the one created at the time you killed the process.
> >
> > Then include that in the snapshot:
> >
> >    sipx-snapshot --core<core-file-name>
> >
> > If you can identify the time that the problem started, you can (possibly
> > greatly) reduce the size of the snapshot by adding time qualifiers:
> >
> >    --start-time<utc-time>  --stop-time<time-from-date-dash-u-above>
> >    
> It finally happened again. I have done everything in your steps except 
> the snapshot. I'm unable to get the time start and stop switches to work 
> properly.
> this is what I tried
> [r...@nshpbx1 ~]# kill -6 11264 ; date -u +%R ; date +%U
> 18:45
> 08
> sipx-snapshot --core core.11264 --start-time 18:35 --stop-time 18:45
> 
> Am I doing something wrong? I get 'Unknown switch: --start-time'
>  From looking at the help, I'm assuming maybe I need to use the [ 
> --log-start <date-time> [ --log-stop <date-time> ] options, but that 
> throws some other errors that and it is indicating a syntax different 
> than the one you provided.

Try:

sipx-snapshot --core core.11264 --log-start '2010-02-24 18:35' --log-stop 
'2010-02-24 18:45'



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