FWIW I just called the problem number on a POTS line (from MN, about 100 miles 
away in Qwest territory) and it had *terrible* voip style lag and call quality. 
I'm guessing you're right, the CLEC has some capacity problems.

The customer at that end told me their mom+pop has changed hands 4 times in the 
last 2 years and now it is 'Embarq'.

-Eric

On Mar 16, 2010, at 6:16 PM, Tony Graziano wrote:

> Nope. You got it. The interconnect fees in some places are horrible.  I have
> that same problem with customers calling MN also. Its not just voip.ms. The
> clec's and itsp's underbuild because of outrageous costs.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: tgrazi...@myitdepartment.net
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> ----- Original Message -----
> From: sipx-users-boun...@list.sipfoundry.org
> <sipx-users-boun...@list.sipfoundry.org>
> To: sipx-users@list.sipfoundry.org users <sipx-users@list.sipfoundry.org>
> Sent: Tue Mar 16 18:54:31 2010
> Subject: [sipx-users] looking for some hints on how to deal with voip.ms
> 
> Problem: calls to a specific number in rural MN (507-375-NNNN) never ring
> when using voip.ms via a sipxecs trunk though voip.ms.
> What I expect: outbound call to ring and be answered
> What happens: called number doesn't ring, 60 seconds later call is
> terminated by voip.ms
> Environment: Polycom 650, sipxecs svn 17896 on FC12
> 
> I've been going around and around with voip.ms; I can make and receive calls
> via sipxecs and a plain old softphone ("Telephone") to every other number
> I've tried, but trying to call this one number in rural MN results in no
> ring at their end and a 'Ringing...' SIP status to me until it times out.
> When I look at a packet trace outside the firewall I see a normal looking
> SIP setup and RTP traffic going both ways for a while then voip.ms just
> stops sending RTP packets about 1 second into the connection and eventually
> BYE's me if I wait long enough.
> 
> Calling via Qwest POTS, Sprint, skype out, and phonepower all work fine.
> Calls from them to me always work fine. The problem is intermittent.
> 
> Does this general issue (not being able to call certain numbers via a
> specific SIP provider) ring any bells? Its some mom+pop phone company down
> there, could they be giving voip.ms the finger somehow? Voip.ms keeps
> closing my ticket with a  hugely unhelpful "we can call that number from
> here" message. Is this the problem someone alluded to recently that some
> CLECs refuse to terminate calls that aren't profitable?
> 
> Thanks for any tips,
> -Eric Varsanyi
> 
> 
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