None that I know of. If you cannot make the call from any phone (Cisco/Polycom/softphone), I would ensure the call is getting to the gateway first.
The audiocodes has a logging function that will let you see the log in realtime at the browser. If the call is getting to the AC, you should be able to determine what number is being sent, and whether the is a visible error message or reason. If you do not see the call getting to the AC, then looking at your dialplan in the proxy and permissions would be the next step. On Fri, Apr 9, 2010 at 5:42 AM, Rhon <c4rdi...@gmail.com> wrote: > Hi Tony, > > I also did that but it's still unable to make outgoing calls. > > Are there any settings that I have to manually configure on my Audiocodes > Gateway? > > Thanks > > Rhon > > > On Fri, Apr 9, 2010 at 4:53 PM, Tony Graziano < > tgrazi...@myitdepartment.net> wrote: > >> Dont dial the first "9" at the phone. Just dial the 7 digit number. >> >> On Fri, Apr 9, 2010 at 4:13 AM, Rhon <c4rdi...@gmail.com> wrote: >> >>> Hi Everyone, >>> >>> I have another problem. I cannot call a PSTN number from a local >>> extension (say 400). >>> >>> In my DialPlan I have the following settings: >>> >>> Name: Local >>> PSTN prefix: 9 >>> External Number Lenght: Any no. of digits >>> >>> On my cisco phone when I dial 98886655, I can see on the screen "Session >>> Progress" and after a few seconds dropped the call. >>> >>> I can call any extension from the PSTN though. >>> >>> Please help. >>> >>> Rhon >>> >>> _______________________________________________ >>> sipx-users mailing list sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>> >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> Fax: 434.984.8431 >> >> Email: tgrazi...@myitdepartment.net >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> Fax: 434.984.8427 >> >> Helpdesk Contract Customers: >> http://www.myitdepartment.net/gethelp/ >> >> Why do mathematicians always confuse Halloween and Christmas? >> Because 31 Oct = 25 Dec. >> >> > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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