www.sipfoindry.org Article on page with 4.2 announcement has the link to the changes.
============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: [email protected] <[email protected]> To: Picher, Michael <[email protected]> Cc: sipXecs users <[email protected]> Sent: Sun Apr 18 12:42:51 2010 Subject: Re: [sipx-users] cannot transfer between 2 remote locations huh? what you mean? Also, where can I see the complete list of changes or new features when upgrading 4.0.4 to 4.2? Couldn't quite find it in the site lol... On Apr 18, 2010, at 12:37 PM, Picher, Michael wrote: > Make sure though that the SIP helpers in the sonics are off... > >> -----Original Message----- >> From: Francis Tinio [mailto:[email protected]] >> Sent: Sunday, April 18, 2010 10:21 AM >> To: Picher, Michael >> Cc: sipXecs users >> Subject: Re: [sipx-users] cannot transfer between 2 remote locations >> >> sonicwall, but ports are opened and calls actually work. I mean >> Location A can take and receive calls, and forward calls within the >> same Location. The same for Location B. The issue happens when >> Location A transfers to Location B or Location A calls Location B. >> >> >> On Apr 18, 2010, at 8:33 AM, Picher, Michael wrote: >> >>> Hmmm... what kind of firewalls at the remote sites? >>> >>>> -----Original Message----- >>>> From: Francis Tinio [mailto:[email protected]] >>>> Sent: Sunday, April 18, 2010 8:17 AM >>>> To: Picher, Michael >>>> Subject: RE: [sipx-users] cannot transfer between 2 remote > locations >>>> >>>> Nope internet calling is currently disabled. >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: Picher, Michael <[email protected]> >>>> Sent: April 18, 2010 7:33 AM >>>> To: Francis Tinio <[email protected]>; Scott Lawrence >>>> <[email protected]> >>>> Cc: sipx-users <[email protected]> >>>> Subject: RE: [sipx-users] cannot transfer between 2 remote > locations >>>> >>>> Sounds like maybe you have Internet Calling enabled... it should > be >>>> disabled. >>>> >>>> Mike >>>> >>>>> -----Original Message----- >>>>> From: [email protected] [mailto:sipx-users- >>>>> [email protected]] On Behalf Of Francis Tinio >>>>> Sent: Friday, April 16, 2010 11:45 AM >>>>> To: Scott Lawrence >>>>> Cc: sipx-users >>>>> Subject: Re: [sipx-users] cannot transfer between 2 remote >> locations >>>>> >>>>> basically, this is how we're setup with this client. >>>>> >>>>> The sipx server is in our Philly datacenter. It's not behind NAT >>> and >>>>> it has a public IP with firewall turned on. All ports closed >> except >>>>> the ones I said earlier. Then we have 2 locations. Our client's >>>>> office, and our office. We have phones in both locations > connected >>>> to >>>>> the sipx server. >>>>> >>>>> As for firewall, both offices are behind firewalls and the polycom >>>>> phones behind NAT. Location A has extensions 5001, 5004. > Location >>> B >>>>> has 5002, 5003. >>>>> >>>>> Incoming calls go through without issue for both locations. THey >>> can >>>>> receive and make calls. We can receive and make calls. However, >>>>> Location A cannot contact Location B. But we can call from within >>>> the >>>>> same location. 5001 can call 5004 but not 5002. 5002 can call >>> 5003 >>>>> but not 5001. Although the extensions would ring, except that >>> there >>>>> is no audio when the call is picked up. But within the same >>> location >>>>> audio is fine. >>>>> >>>>> Also, if 5001 calls 5002 and 5002 does not pickup, the call >>>>> successfully gets redirected to the VM system with audio working. >>>>> >>>>> >>>>> >>>>> On Apr 16, 2010, at 11:36 AM, Scott Lawrence wrote: >>>>> >>>>>> On Fri, 2010-04-16 at 10:59 -0400, Francis Tinio wrote: >>>>>>> Hi. >>>>>>> >>>>>>> Our issue with calls suddenly disconnecting after 18 secs has >>> been >>>>>>> fixed. >>>>>>> >>>>>>> However, it appears another problem that I initially thought was >>>>>>> linked to this is not. We cannot seem to call another extension >>>> on >>>>> a >>>>>>> different location. Nor can we transfer calls between phones on >>>>>>> different locations. We can however call extensions located in >>>> the >>>>>>> same location and transfer calls in the same location. >>>>>>> >>>>>>> Are there specific ports needed for call transferring? I know > we >>>>> have >>>>>>> enabled ports 21, 8443, 12000, 5060, 5070 5080, 30000-31000 >>>>>> >>>>>> There's no way to answer your question without a careful >>>> description >>>>> how >>>>>> your different locations are configured (dial plans, extension >>>>>> numbering, local network definitions), what phones you are using >>>>>> (including version numbers), and how your network is configured >>>> (are >>>>>> there NATs between the locations, private VPNs...). >>>>>> >>>>>> After you've described all that... a careful description of what >>>> call >>>>> is >>>>>> made that does not work, and specifically what failure you see >>> (sip >>>>>> traces please, not narrative about what noises are heard). >>>>>> >>>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list [email protected] >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>> Unsubscribe: > http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>> >>> >> > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
