A script would definitely be helpful. Thanks! So for now, how do sipx users record the IVR from TTS? I'd hate to put a mic in front of my PC lol....
On Apr 20, 2010, at 10:00 AM, Josh Patten wrote: > Depends on how much money you want to spend and how often the prompts > will change. If the prompts change all the time, go with a TTS voice. If > the prompt will never change you should probably get a professional > recording. > > On a related not there still is not a decent mechanism for recording IVR > prompts in sipX. When you have 30 IVR's like I will in about 6 months it > tends to get difficult to manage the recordings. If end users could > actually record prompts for specific IVR's then this issue would be > solved and I wouldn't have to babysit them to record changes. > > I am contemplating writing an Asterisk application to record IVR prompts > much like I did for "serial paging" (to get around the ~25 user > limitation of the paging system in sipX). I don't think I've posted it > but essentially it's a couple of PHP scripts that allow you to record a > message and then once you are finished recording Asterisk dials each > page group defined in the PHP file in sequential order. If anyone is > interested I can post a wiki page. > > Josh Patten > Assistant Network Administrator > Brazos County IT Dept. > (979) 361-4676 > > > On 4/20/2010 8:52 AM, Francis Tinio wrote: >> Thanks. >> >> On a side note, are you going to implement Cepstral to use for incoming >> operator greetings as well? Or for that part still advisable to purchase >> real voice over? >> >> I'm contemplating whether to use a speech synthesis or a real live recording. >> >> >> On Apr 20, 2010, at 9:47 AM, Josh Patten wrote: >> >> >>> The only way you're going to get truly human sounding voices is when a >>> human records them. Any text to speech voice is going to require some >>> tweaking to sound human. The AT&T voices may have been a bad example, I'm >>> sure there are better ones out there. Download a demo of cepstral and play >>> with the voices. They can be made to sound pretty good. >>> >>> Josh Patten >>> Assistant Network Administrator >>> Brazos County IT Dept. >>> (979) 361-4676 >>> >>> >>> On 4/20/2010 8:45 AM, Francis Tinio wrote: >>> >>>> those are computer voices similar to AT&T's natural voices right? How do >>>> they compare to an actual voice over of a real person? I've heard demos >>>> of the AT&T and at time it sounded robotic. >>>> >>>> >>>> On Apr 20, 2010, at 9:29 AM, Josh Patten wrote: >>>> >>>> >>>> >>>>> In my experience people are VERY turned off by the free ones, such as >>>>> those provided by festival and eSpeak. I even went to all the trouble of >>>>> installing . We are planning to purchase cepstral voices for both >>>>> english and spanish. Though they aren't the best voices available, they >>>>> are much less expensive than something like AT&T natural voices. The >>>>> redistribution license (note this is different from a concurrency >>>>> license) and 3 voices costs something like $290 and the nice thing about >>>>> cepstral is it supports SSML: http://www.w3.org/TR/speech-synthesis/ so >>>>> you can easily control how the voice sounds. I even went to all the >>>>> trouble of installing HTS voices: >>>>> http://hts.sp.nitech.ac.jp/?Voice%20Demos with Festival and still could >>>>> not get it to sound human because of the intonation issues with >>>>> Festival. eSpeak has a much better intonation engine but the voices >>>>> sound stifled and robotic and the HTS voices only work with Festival. >>>>> >>>>> Josh Patten >>>>> Assistant Network Administrator >>>>> Brazos County IT Dept. >>>>> (979) 361-4676 >>>>> >>>>> >>>>> On 4/20/2010 8:22 AM, Francis Tinio wrote: >>>>> >>>>> >>>>>> Hey. >>>>>> >>>>>> Just want some feedback on which company you guys use for IVR >>>>>> recordings? We currently have a live attendant configured but would be >>>>>> changing to IVR soon. Anyone care to share their thoughts on this? >>>>>> >>>>>> You use free IVR responses voice overs or professional paid? >>>>>> >>>>>> Thanks >>>>>> _______________________________________________ >>>>>> sipx-users mailing list sipx-users@list.sipfoundry.org >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>>> >>>>>> >>>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list sipx-users@list.sipfoundry.org >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>> >>>>> >>>> >>>> >> > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
