If you search the archives, I think you will find a discussion in the past about the voice used for sipXecs. I seem to recall it about 6 months ago. They are available, so you should be able to use them for customer messages that match.
-----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Black, Dave Sent: Wednesday, April 21, 2010 4:29 AM To: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] IVR recordings I've used www.pbxprompts.com for professionally recorded AA's. If you have long prompts, they can get expensive, however I'm generally impressed with overall quality. Tiffany's voice is close to the existing voice used in sipexcs, but not exact. It would be great if voice talent used in the sipx voice mail system could be accessed for custom prompts to keep everything consistent. Dave B. -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Eric Varsanyi Sent: April 20, 2010 1:54 PM To: Francis Tinio Cc: sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] IVR recordings I've been making some simple AA prompts by going to Cepstrals demo page and typing in the annotated phoneme stuff (starting with just english then making it fancier to tweak it to sound right) and when it sounds right I just 'save as' the file as a .wav file locally and then upload it to the AA using the UI. If I end up being happy with these longer term (I haven't gotten intonation to really sound good yet, I need to spend some more time with the manual I guess) I'll get their licensed version which can simply generate the wav file from a command line invocation. -Eric On Apr 20, 2010, at 9:05 AM, Francis Tinio wrote: > A script would definitely be helpful. Thanks! > > So for now, how do sipx users record the IVR from TTS? I'd hate to put a mic in front of my PC lol.... > > > On Apr 20, 2010, at 10:00 AM, Josh Patten wrote: > >> Depends on how much money you want to spend and how often the prompts >> will change. If the prompts change all the time, go with a TTS voice. If >> the prompt will never change you should probably get a professional >> recording. >> >> On a related not there still is not a decent mechanism for recording IVR >> prompts in sipX. When you have 30 IVR's like I will in about 6 months it >> tends to get difficult to manage the recordings. If end users could >> actually record prompts for specific IVR's then this issue would be >> solved and I wouldn't have to babysit them to record changes. >> >> I am contemplating writing an Asterisk application to record IVR prompts >> much like I did for "serial paging" (to get around the ~25 user >> limitation of the paging system in sipX). I don't think I've posted it >> but essentially it's a couple of PHP scripts that allow you to record a >> message and then once you are finished recording Asterisk dials each >> page group defined in the PHP file in sequential order. If anyone is >> interested I can post a wiki page. >> >> Josh Patten >> Assistant Network Administrator >> Brazos County IT Dept. >> (979) 361-4676 >> >> >> On 4/20/2010 8:52 AM, Francis Tinio wrote: >>> Thanks. >>> >>> On a side note, are you going to implement Cepstral to use for incoming operator greetings as well? Or for that part still advisable to purchase real voice over? >>> >>> I'm contemplating whether to use a speech synthesis or a real live recording. >>> >>> >>> On Apr 20, 2010, at 9:47 AM, Josh Patten wrote: >>> >>> >>>> The only way you're going to get truly human sounding voices is when a human records them. Any text to speech voice is going to require some tweaking to sound human. The AT&T voices may have been a bad example, I'm sure there are better ones out there. Download a demo of cepstral and play with the voices. They can be made to sound pretty good. >>>> >>>> Josh Patten >>>> Assistant Network Administrator >>>> Brazos County IT Dept. >>>> (979) 361-4676 >>>> >>>> >>>> On 4/20/2010 8:45 AM, Francis Tinio wrote: >>>> >>>>> those are computer voices similar to AT&T's natural voices right? How do they compare to an actual voice over of a real person? I've heard demos of the AT&T and at time it sounded robotic. >>>>> >>>>> >>>>> On Apr 20, 2010, at 9:29 AM, Josh Patten wrote: >>>>> >>>>> >>>>> >>>>>> In my experience people are VERY turned off by the free ones, such as >>>>>> those provided by festival and eSpeak. I even went to all the trouble of >>>>>> installing . We are planning to purchase cepstral voices for both >>>>>> english and spanish. Though they aren't the best voices available, they >>>>>> are much less expensive than something like AT&T natural voices. The >>>>>> redistribution license (note this is different from a concurrency >>>>>> license) and 3 voices costs something like $290 and the nice thing about >>>>>> cepstral is it supports SSML: http://www.w3.org/TR/speech-synthesis/ so >>>>>> you can easily control how the voice sounds. I even went to all the >>>>>> trouble of installing HTS voices: >>>>>> http://hts.sp.nitech.ac.jp/?Voice%20Demos with Festival and still could >>>>>> not get it to sound human because of the intonation issues with >>>>>> Festival. eSpeak has a much better intonation engine but the voices >>>>>> sound stifled and robotic and the HTS voices only work with Festival. >>>>>> >>>>>> Josh Patten >>>>>> Assistant Network Administrator >>>>>> Brazos County IT Dept. >>>>>> (979) 361-4676 >>>>>> >>>>>> >>>>>> On 4/20/2010 8:22 AM, Francis Tinio wrote: >>>>>> >>>>>> >>>>>>> Hey. >>>>>>> >>>>>>> Just want some feedback on which company you guys use for IVR recordings? We currently have a live attendant configured but would be changing to IVR soon. Anyone care to share their thoughts on this? >>>>>>> >>>>>>> You use free IVR responses voice overs or professional paid? >>>>>>> >>>>>>> Thanks >>>>>>> _______________________________________________ >>>>>>> sipx-users mailing list sipx-users@list.sipfoundry.org >>>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>>>> >>>>>>> >>>>>>> >>>>>> _______________________________________________ >>>>>> sipx-users mailing list sipx-users@list.sipfoundry.org >>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users >>>>>> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >>>>>> sipXecs IP PBX -- http://www.sipfoundry.org/ >>>>>> >>>>>> >>>>> >>>>> >>> >> _______________________________________________ >> sipx-users mailing list sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users >> sipXecs IP PBX -- http://www.sipfoundry.org/ > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
