I've had this issue with one of my phones. what we had to do was go admin and reset all 3 options to completely wipe the phone.
Then after the 3rd reboot, it downloaded the bootrom, sip app, and synced successfully. not sure if you have the same issue tho.... we were working with some old hardware from our client that was used for trixbox server that we moved to sipx, so som config had to be wiped out. hope this helps. On Apr 23, 2010, at 8:50 PM, IT Services wrote: > Thanks for the tips. > > I do control by group (POLY501) so it's weird that some phones pick it > up correctly, and others (in the same group) don't. > > I disabled dhcp on sipx since I have another dhcp already that is > setting the NTP server. I need to check to see if I disabled ntp on > sipx. > > Any thoughts? > > Thanks... > > -----Original Message----- > From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] > Sent: Friday, April 23, 2010 4:49 PM > To: IT Services; sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] Ploycom Phones - Time/Date is 12/31 4:00pm > > There is a field in sipxconfig which you can control by group. > > If sipx was installed by iso, it has an ntp server and dhcp server. The > phones will get that information pushed to them by dhcp. > > There is a "refresh" setting, how long the phone waits before rechecking > and > syncing time. I normally change the setting in sipxconfig to no more > than 6 > hours, as a preference I don't want the phones to show the wrong time > twice > a year when we roll clocks back and forth for DST if the refresh time is > set > too long. > > Pick a phone and traipse through sipxconfig. It should also be in the > "wiki". > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: sipx-users-boun...@list.sipfoundry.org > <sipx-users-boun...@list.sipfoundry.org> > To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> > Sent: Fri Apr 23 19:39:39 2010 > Subject: [sipx-users] Ploycom Phones - Time/Date is 12/31 4:00pm > > Hi all: > > I have a problem with some polycom phones not picking up the correct > date/time. I have a set of polycom 501s with half displaying the correct > time and date, and half not showing the correct date/time (but with > flashing 12/31 4:00pm instead). > > The phones have been reformatted so that means the configurations are > similar. > > Any ideas on how to troubleshoot? > > Thanks... tommy > > > Notice of Confidentiality: > **This communication and any of its attachments is intended for the use > of > the person or entity to whom it is addressed and may contain information > that is privileged and confidential or subject to copyright, the > disclosure > of which is governed by applicable law. If the reader of this message is > not > the intended recipient, or the employee or agent responsible for > delivering > it to the intended recipient, you are hereby notified that any > dissemination, distribution, or copying of this information is STRICTLY > PROHIBITED. If you received this message in error, please notify the > sender > immediately and permanently delete originals, copies & printouts of this > E-mail. Thank you.** > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > Notice of Confidentiality: > **This communication and any of its attachments is intended for the use of > the person or entity to whom it is addressed and may contain information that > is privileged and confidential or subject to copyright, the disclosure of > which is governed by applicable law. If the reader of this message is not the > intended recipient, or the employee or agent responsible for delivering it to > the intended recipient, you are hereby notified that any dissemination, > distribution, or copying of this information is STRICTLY PROHIBITED. If you > received this message in error, please notify the sender immediately and > permanently delete originals, copies & printouts of this E-mail. Thank you.** > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
