If you're still not getting anywhere, try using wireshark to capture the traffic from that phone to see where it is making the ntp request to.
Also, check your ntpd.conf file on the pbx if your phones are getting time there. Pay attention to the 'restrict ...' lines. If you make any changes in the ntpd.conf file you need to restart that service. Mike > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users- > boun...@list.sipfoundry.org] On Behalf Of Tony Graziano > Sent: Friday, April 23, 2010 7:49 PM > To: itservi...@apiwellness.org; sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] Ploycom Phones - Time/Date is 12/31 4:00pm > > There is a field in sipxconfig which you can control by group. > > If sipx was installed by iso, it has an ntp server and dhcp server. The > phones will get that information pushed to them by dhcp. > > There is a "refresh" setting, how long the phone waits before > rechecking and > syncing time. I normally change the setting in sipxconfig to no more > than 6 > hours, as a preference I don't want the phones to show the wrong time > twice > a year when we roll clocks back and forth for DST if the refresh time > is set > too long. > > Pick a phone and traipse through sipxconfig. It should also be in the > "wiki". > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: sipx-users-boun...@list.sipfoundry.org > <sipx-users-boun...@list.sipfoundry.org> > To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> > Sent: Fri Apr 23 19:39:39 2010 > Subject: [sipx-users] Ploycom Phones - Time/Date is 12/31 4:00pm > > Hi all: > > I have a problem with some polycom phones not picking up the correct > date/time. I have a set of polycom 501s with half displaying the > correct > time and date, and half not showing the correct date/time (but with > flashing 12/31 4:00pm instead). > > The phones have been reformatted so that means the configurations are > similar. > > Any ideas on how to troubleshoot? > > Thanks... tommy > > > Notice of Confidentiality: > **This communication and any of its attachments is intended for the use > of > the person or entity to whom it is addressed and may contain > information > that is privileged and confidential or subject to copyright, the > disclosure > of which is governed by applicable law. If the reader of this message > is not > the intended recipient, or the employee or agent responsible for > delivering > it to the intended recipient, you are hereby notified that any > dissemination, distribution, or copying of this information is STRICTLY > PROHIBITED. If you received this message in error, please notify the > sender > immediately and permanently delete originals, copies & printouts of > this > E-mail. Thank you.** > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
