I agree with Tony. It seems like the problem is the firewall at the customer site. It probably has some sort of 'sip helper' enabled.
Mike > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users- > boun...@list.sipfoundry.org] On Behalf Of Jermaine Pinder > Sent: Thursday, May 06, 2010 1:20 PM > To: tgrazi...@myitdepartment.net > Cc: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] My Delema > > Your example is exactly how it is when the phone is not on the same ISP > network as my SIPX box. > > for this customer I had a 3Mb line installed and all their remote > location have ADSL. If i plug the phone in my office LAN it registers > perfectly just simular to your example below... but when I bring the > phone to a remtoe location it registers like this: > No nat (x...@x.x.x.x:49154;x-sipX-nonat>) > > > > > -----Original Message----- > From: "Tony Graziano" [tgrazi...@myitdepartment.net] > Date: 05/06/2010 01:14 PM > To: "Jermaine Pinder" <jpin...@pinderconsulting.com> > CC: sipx-users@list.sipfoundry.org > Subject: Re: [sipx-users] My Delema > > Heres an example: > > > These are at one location, going through a local firewall, coming back > to register. They are all polycom phones. > > > Sipx in this instance is behind nat as well. > > > sip:2...@mydomain.com <sip:2...@72.73.74.75:42189;x-sipX- > privcontact=10.255.254.197> 174 > sip:4...@mydomain.com <sip:4...@72.73.74.75:42189;x-sipX- > privcontact=10.255.254.197> 165 > sip:4...@mydomain.com <sip:4...@72.73.74.75:42189;x-sipX- > privcontact=10.255.254.197> 107 > sip:4...@mydomain.com <sip:4...@72.73.74.75:3136;x-sipX- > privcontact=10.255.254.196> 68 > > On Thu, May 6, 2010 at 1:05 PM, Jermaine Pinder > <jpin...@pinderconsulting.com> wrote: > I had it on before and it did nothing... Could I add a 32 mas subnet in > intranet calling so I knows to treat the incoming calls as local. Im > calling the ISP to see how they are setup > > > > > > -----Original Message----- > From: "Todd Hodgen" [thod...@verizon.net] > Date: 05/06/2010 01:01 PM > To: "Jermaine Pinder" <jpin...@pinderconsulting.com>, > scheid...@secnap.net, sipx-users@list.sipfoundry.org, rj...@avaya.com > Subject: RE: [sipx-users] My Delema > > Have you tried turning on Nat Traversal? Your original email indicates > it > is turned off. > > Whether it is the same ISP I dont believe will play into this. At the > far > end, are you doing NAT? Are you doing NAT at the near end? > > -----Original Message----- > From: sipx-users-boun...@list.sipfoundry.org > [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Jermaine > Pinder > Sent: Thursday, May 06, 2010 9:51 AM > To: scheid...@secnap.net; sipx-users@list.sipfoundry.org; > rj...@avaya.com > Subject: Re: [sipx-users] My Delema > > I have Polycom IP 335 with Sipx ver 4.2 and I did open the ports > correctly. > The phones registers and work perfectly from my offices but at the > clients > location they registe as NO Nat because Im thinking its the same ISP > network??? I may be wrong on this.... > > I have no issues with the setup.. > > > > > -----Original Message----- > From: "JOLY, ROBERT (ROBERT)" [rj...@avaya.com] > Date: 05/06/2010 12:46 PM > To: "Michael Scheidell" <scheid...@secnap.net>, > "sipx-users@list.sipfoundry.org" <sipx-users@list.sipfoundry.org> > Subject: Re: [sipx-users] My Delema > > > On 5/6/10 12:37 PM, Jermaine Pinder wrote: > > > > > > I have a sipx server setup on an ethernet 3MB line form > > an ISP that also provides > > ADSL to multiple locations for my remote phones. > > > > The problem Im having is all the phones registers as > > No nat (@x.x.x.x:49154;x-sipX-nonat>) > > > > > > > > your firewall is interfering, the port number in the above, > > MUST BE 5060. > > This information is inacurate. The phone port can be something other > than > 5060. Depends on the phone and sipX can work with any port the phone > chooses. > > > see wiki on remote users. > > That is accurate: > http://wiki.sipfoundry.org/display/xecsuserV4r0/Remote+User+NAT+Travers > al > > > > > > > > > > when you call the phones the calls it goes directly to > > the Voice Mail saying the phone > > is not reachable. > > > > No VPN is setup between the sites and no ALG is turned > > on the routers and no SPI. > > > > I also turned off NAT Traversal > > > > > > Any idea how I can fix this? > > _______________________________________________ > > sipx-users mailing list sipx-users@list.sipfoundry.org > > List Archive: http://list.sipfoundry.org/archive/sipx-users > > Unsubscribe: > > http://list.sipfoundry.org/mailman/listinfo/sipx-users > > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > > > > > > > -- > > Michael Scheidell, CTO > > Phone: 561-999-5000, x 1259 > > > | SECNAP Network Security Corporation > > > > * Certified SNORT Integrator > > * 2008-9 Hot Company Award Winner, World Executive Alliance > > * Five-Star Partner Program 2009, VARBusiness > > * Best Anti-Spam Product 2008, Network Products Guide > > * King of Spam Filters, SC Magazine 2008 > > > > > > ________________________________ > > > > This email has been scanned and certified safe by SpammerTrap(r). > > For Information please see > http://www.secnap.com/products/spammertrap/ > > > > ________________________________ > > > > > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > > _______________________________________________ > sipx-users mailing list sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
