And you made sure 'internet dialing' was disabled right?

-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Jermaine
Pinder
Sent: Friday, May 07, 2010 3:42 PM
To: tgrazi...@myitdepartment.net
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] My Delema

Tony, you were correct; it seems the netopia 3346n-ent routers have ALG
turned on (no thanks to motorola's support... I had to dig to find this
out). Tto turn it off you have to run the following command:  "no ip nat
alg sip enable" withut the quotes.

Now I register like this;
<sip:3...@x.x.x.x:49152;x-sipX-privcontact=192.X.X.X>

Everythign looks fine except I still get the User is not available when
I make a call to the extension... i even turned on the keep alive and
set it to 30

Any more ideas would be appreciated

Thanks




-----Original Message-----
From: "Tony Graziano" [tgrazi...@myitdepartment.net]
Date: 05/06/2010 01:28 PM
To: "Jermaine Pinder" <jpin...@pinderconsulting.com>
CC: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] My Delema

What I assume from this is the phone HAS the public IP address listed.
If not, the mechanism used to traverse nat (since it is also routed), is
where you should look if the phone indeed has a private IP address.

I would strongly suspect an ALG/SPI or PROXY is sitting in the way at
the other end. I know you said it dont, but I think you need to look
closer.


My 2 cents.

On Thu, May 6, 2010 at 1:19 PM, Jermaine Pinder
<jpin...@pinderconsulting.com> wrote:
Your example is exactly how it is when the phone is not on the same ISP
network as my SIPX box.

for this customer I had a 3Mb line installed and all their remote
location have ADSL.  If i plug the phone in my office LAN it registers
perfectly just simular to your example below... but when I bring the
phone to a remtoe location it registers like this:
No nat (x...@x.x.x.x:49154;x-sipX-nonat>)




-----Original Message-----
From: "Tony Graziano" [tgrazi...@myitdepartment.net]
Date: 05/06/2010 01:14 PM
To: "Jermaine Pinder" <jpin...@pinderconsulting.com>

CC: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] My Delema


Heres an example:


These are at one location, going through a local firewall, coming back
to register. They are all polycom phones.


Sipx in this instance is behind nat as well.


sip:2...@mydomain.com
<sip:2...@72.73.74.75:42189;x-sipX-privcontact=10.255.254.197>    174
sip:4...@mydomain.com
<sip:4...@72.73.74.75:42189;x-sipX-privcontact=10.255.254.197>    165
sip:4...@mydomain.com
<sip:4...@72.73.74.75:42189;x-sipX-privcontact=10.255.254.197>    107
sip:4...@mydomain.com
<sip:4...@72.73.74.75:3136;x-sipX-privcontact=10.255.254.196>     68

On Thu, May 6, 2010 at 1:05 PM, Jermaine Pinder
<jpin...@pinderconsulting.com> wrote:

I had it on before and it did nothing... Could I add a 32 mas subnet in
intranet calling so I knows to treat the incoming calls as local. Im
calling the ISP to see how they are setup





-----Original Message-----
From: "Todd Hodgen" [thod...@verizon.net]
Date: 05/06/2010 01:01 PM
To: "Jermaine Pinder" <jpin...@pinderconsulting.com>,
scheid...@secnap.net, sipx-users@list.sipfoundry.org, rj...@avaya.com
Subject: RE: [sipx-users] My Delema

Have you tried turning on Nat Traversal?  Your original email indicates
it
is turned off.


Whether it is the same ISP I dont believe will play into this.   At the
far
end, are you doing NAT?  Are you doing NAT at the near end?

-----Original Message-----
From: sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Jermaine
Pinder
Sent: Thursday, May 06, 2010 9:51 AM
To: scheid...@secnap.net; sipx-users@list.sipfoundry.org;
rj...@avaya.com
Subject: Re: [sipx-users] My Delema

I have Polycom IP 335 with Sipx ver 4.2 and I did open the ports
correctly.
The phones registers and work perfectly from my offices but at the
clients

location they registe as NO Nat because Im thinking its the same ISP
network??? I may be wrong on this....

I have no issues with the setup..




-----Original Message-----
From: "JOLY, ROBERT (ROBERT)" [rj...@avaya.com]
Date: 05/06/2010 12:46 PM
To: "Michael Scheidell" <scheid...@secnap.net>,
"sipx-users@list.sipfoundry.org" <sipx-users@list.sipfoundry.org>
Subject: Re: [sipx-users] My Delema

> On 5/6/10 12:37 PM, Jermaine Pinder wrote:
>
>
>       I have a sipx server setup on an ethernet 3MB line form
> an ISP that also provides
>       ADSL to multiple locations for my remote phones.
>

>       The problem Im having is all the phones registers as

> No nat (@x.x.x.x:49154;x-sipX-nonat>)
>
>
>
> your firewall is interfering,  the port number in the above,
> MUST BE 5060.

This information is inacurate.  The phone port can be something other
than
5060.  Depends on the phone and sipX can work with any port the phone
chooses.

> see wiki on remote users.

That is accurate:
http://wiki.sipfoundry.org/display/xecsuserV4r0/Remote+User+NAT+Traversa
l


>
>
>
>       when you call the phones the calls it goes directly to
> the Voice Mail saying the phone
>       is not reachable.
>
>       No VPN is setup between the sites and no ALG is turned
> on the routers and no SPI.
>
>       I also turned off NAT Traversal
>
>
>       Any idea how I can fix this?
>       _______________________________________________
>       sipx-users mailing list sipx-users@list.sipfoundry.org
>       List Archive: http://list.sipfoundry.org/archive/sipx-users
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>       sipXecs IP PBX -- http://www.sipfoundry.org/
>
>
>
>
> --
> Michael Scheidell, CTO
> Phone: 561-999-5000, x 1259
> > | SECNAP Network Security Corporation
>
> *     Certified SNORT Integrator
> *     2008-9 Hot Company Award Winner, World Executive Alliance
> *     Five-Star Partner Program 2009, VARBusiness
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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: helpd...@voice.myitdepartment.net
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.







-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: helpd...@voice.myitdepartment.net
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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