On Mon, Jul 26, 2010 at 6:48 PM, McIlvin, Don
<don.mcil...@nrtnortheast.com> wrote:
> I must have some part of set up incomplete. What is needed for the “send
> profiles” to work properly? What service is sending to the phone to initiate
> the restart (i.e. message apparently timing out)? How does the phone know to
> obey ( authentication/authorization )?

depends on phone.  but last i knew for polycom it was an unauthorized
SIP NOTIFY.  Phone checks to see if profile actually changed before
reloading to avoid getting tricked.

What could fail?  phone isn't registered or not reachable but i will
say i see failures for phones that i wouldn't think shouldn't fail.
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