Clean install from ISO?

On Tue, Aug 10, 2010 at 3:51 AM, Rene Pankratz
<rene.pankratz.l...@iant.de>wrote:

> Hello List members.
>
> I did the following steps in my update: updated my old SipX 4.0.4 to 4.2.1
> and archived the Config & Vm via webinterface.
> Then i did a clean install of Sipx 4.2.1-018930 and restored Config & VM.
>
> Unfortunately the Voicemail system does not work any more. I can login but
> when I try to play a message the VM hangs up.
>
> The following error is shown in sipxivr.log:
>
> ... Login successful ...
>
> "2010-08-10T07:44:26.975000Z":1772:sipXivr:INFO:sipx1.voip.ikt-bs.de:Thread-59:00000000:sipxivr:"Menu::menu
> Collected digits=(1)"
> "2010-08-10T07:44:26.977000Z":1773:sipXivr:ERR:sipx1.voip.ikt-bs.de:
> Thread-59:00000000:sipxivr:"SipXivr::run"
> java.lang.NullPointerException
>         at
> org.sipfoundry.voicemail.VmMessage.getTimestamp(VmMessage.java:674)
>         at org.sipfoundry.voicemail.Messages$2.compare(Messages.java:228)
>         at org.sipfoundry.voicemail.Messages$2.compare(Messages.java:224)
>         at java.util.Arrays.mergeSort(Arrays.java:1270)
>         at java.util.Arrays.sort(Arrays.java:1210)
>         at java.util.Collections.sort(Collections.java:159)
>         at org.sipfoundry.voicemail.Messages.getFolder(Messages.java:224)
>         at org.sipfoundry.voicemail.Messages.getInbox(Messages.java:195)
>         at
> org.sipfoundry.voicemail.Retrieve.playMessages(Retrieve.java:394)
>         at org.sipfoundry.voicemail.Retrieve.main_menu(Retrieve.java:341)
>         at
> org.sipfoundry.voicemail.Retrieve.retrieveVoiceMail(Retrieve.java:85)
>         at org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:219)
>         at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:163)
>         at org.sipfoundry.sipxivr.SipXivr.run(SipXivr.java:152)
>         at java.lang.Thread.run(Thread.java:619)
>
> Any Ideas how to fix this?
>
> René
>
>
> --
> -------------------------------------------------------------------
> Dipl.-Ing. (FH) René Pankratz
>
> IANT- APPLIED NGN-TECHNOLOGIES
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