I disabled and re-enabled voicemail for a few users. No failed job appeared in Webinterface. So I repeated the steps for all users.
The VM Service started up without any errorsafter the update. The only error I could find is the one I posted in my first Post in this thread. Everything works fine as far as i can see right know. I hope i won't figure out further problems. Thanks for your answers. René 2010/8/10 Tony Graziano <tgrazi...@myitdepartment.net> > Actually, I remember this I think... > > It had to do with extra xml settings in config that had not populated in VM > settings, because there are more parameters than there were before. I > "believe" a workaround I had at the time was to disable Vm for a user, then > re-enable it. Can you try that for one user and doublecheck their VM > settings in sipxconfig and ensure there are no failed jobs first? > > When you did your update to 4.2.1, did you make sure VM worked, or that it > was simply running as a service without errors? > > On Tue, Aug 10, 2010 at 3:51 AM, Rene Pankratz <rene.pankratz.l...@iant.de > > wrote: > >> Hello List members. >> >> I did the following steps in my update: updated my old SipX 4.0.4 to 4.2.1 >> and archived the Config & Vm via webinterface. >> Then i did a clean install of Sipx 4.2.1-018930 and restored Config & VM. >> >> Unfortunately the Voicemail system does not work any more. I can login but >> when I try to play a message the VM hangs up. >> >> The following error is shown in sipxivr.log: >> >> ... Login successful ... >> >> "2010-08-10T07:44:26.975000Z":1772:sipXivr:INFO:sipx1.voip.ikt-bs.de:Thread-59:00000000:sipxivr:"Menu::menu >> Collected digits=(1)" >> "2010-08-10T07:44:26.977000Z":1773:sipXivr:ERR:sipx1.voip.ikt-bs.de: >> Thread-59:00000000:sipxivr:"SipXivr::run" >> java.lang.NullPointerException >> at >> org.sipfoundry.voicemail.VmMessage.getTimestamp(VmMessage.java:674) >> at org.sipfoundry.voicemail.Messages$2.compare(Messages.java:228) >> at org.sipfoundry.voicemail.Messages$2.compare(Messages.java:224) >> at java.util.Arrays.mergeSort(Arrays.java:1270) >> at java.util.Arrays.sort(Arrays.java:1210) >> at java.util.Collections.sort(Collections.java:159) >> at org.sipfoundry.voicemail.Messages.getFolder(Messages.java:224) >> at org.sipfoundry.voicemail.Messages.getInbox(Messages.java:195) >> at >> org.sipfoundry.voicemail.Retrieve.playMessages(Retrieve.java:394) >> at org.sipfoundry.voicemail.Retrieve.main_menu(Retrieve.java:341) >> at >> org.sipfoundry.voicemail.Retrieve.retrieveVoiceMail(Retrieve.java:85) >> at >> org.sipfoundry.voicemail.VoiceMail.voicemail(VoiceMail.java:219) >> at org.sipfoundry.voicemail.VoiceMail.run(VoiceMail.java:163) >> at org.sipfoundry.sipxivr.SipXivr.run(SipXivr.java:152) >> at java.lang.Thread.run(Thread.java:619) >> >> Any Ideas how to fix this? >> >> René >> >> >> -- >> ------------------------------------------------------------------- >> Dipl.-Ing. (FH) René Pankratz >> >> IANT- APPLIED NGN-TECHNOLOGIES >> >> Schlüsselfertige VoIP-Lösungen und mehr... >> >> IANT GmbH >> Salzdahlumer Straße 46/48 >> D-38302 Wolfenbüttel >> Fon: +49/(0)5331/ 900989-450 >> Fax: +49/(0)5331/ 900989-499 >> Internet: www.iant.de >> >> Ust.-IdNr: DE264352710 >> HRB 201710, Amtsgericht Braunschweig >> Geschäftsführer: Prof. Dr.-Ing. Diederich Wermser, Dipl.-Ing. Jan >> Schumacher >> >> IANT is Member of GROUPLINK >> www.grouplink.de >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > -- ------------------------------------------------------------------- Dipl.-Ing. (FH) René Pankratz IANT- APPLIED NGN-TECHNOLOGIES Schlüsselfertige VoIP-Lösungen und mehr... IANT GmbH Salzdahlumer Straße 46/48 D-38302 Wolfenbüttel Fon: +49/(0)5331/ 900989-450 Fax: +49/(0)5331/ 900989-499 Internet: www.iant.de Ust.-IdNr: DE264352710 HRB 201710, Amtsgericht Braunschweig Geschäftsführer: Prof. Dr.-Ing. Diederich Wermser, Dipl.-Ing. Jan Schumacher IANT is Member of GROUPLINK www.grouplink.de
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