Looks like some sort of deadlock on the message queue. Would you be
able to provide the log that shows the last successful transactions up
to the point when this error starts appearing?
Joegen
On Sunday, 26 September, 2010 10:22 PM, Tran, Ly V. wrote:
We have a SipX system with the most current build that was upgraded
from 4.04. It runs fine for a few weeks at a time, but ocassionally
all the phones stops working and shows up as Expired. The system has
8Gb of RAM and during normal operation, barely uses 1.2Gb, but when
all the phones goes into expiration.. checking RAM usage; it is above
2Gb. While we don't think this has anything to do with it.
Restarting the SipxProxy service, the phones starts working again and
RAM usage drops. This problem comes up every few weeks. Sometimes
twice a week. This morning, it happened again for the second time
since last Wednesday.
Something is causing SipxProxy to fail and can not figure it out.
Does anyone have an idea? This is what we are seeing. The alarms
shows the following:
SPX00002 "Process 'SIPXProxy' stopped unexpectedly. Attempting to
restart the process." WARNING 9/26/10 1:59 AM
I restart the SipxProxy from the GUI and RAM usage drops back down and
all the phones are registering and working again.
SipxProxy Log shows alot of these errors during the this time period:
"2010-09-26T09:15:24.956486Z":227913:OUTGOING:INFO:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"SipUserAgent::sendUdp
UDP SIP User Agent sent message:\n----Local Host:192.168.2.2---- Port:
5060----\n----Remote Host:192.168.2.248---- Port: 5060----\nSIP/2.0
100 Trying\r\nFrom:
\"Project\"<sip:[email protected]>;tag=94bd83a0-c0a802f8-13c4-4d15a5-645c3fd0-4d15a5\r\nTo:
\"Project\"<sip:[email protected]>\r\nCall-Id:
[email protected]\r\ncseq: 1
REGISTER\r\nVia: SIP/2.0/UDP
192.168.2.248:5060;branch=z9hG4bK-4d15a5-2d1c9008-435ef219\r\nContent-Length:
0\r\n\r\n--------------------END--------------------"
"2010-09-26T09:15:25.184203Z":227914:INCOMING:INFO:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"Read
SIP message:\n----Local Host:192.168.2.2---- Port:
5060----\n----Remote Host:173.70.144.20---- Port: 5060----\nREGISTER
sip:mydomain.com SIP/2.0\r\nVia: SIP/2.0/UDP
192.168.8.15:5060;branch=z9hG4bK2f4ea6a2\r\nFrom:
<sip:[email protected]>;tag=001da21a482c099824f60b3b-750296f4\r\nTo:
<sip:[email protected]>\r\nCall-ID:
[email protected]\r\nmax-forwards:
70\r\nCSeq: 636 REGISTER\r\nUser-Agent: Cisco-CP7960G/8.0\r\nContact:
<sip:[email protected]:5060;transport=udp>;+sip.instance=\"<urn:uuid:00000000-0000-0000-0000-001da21a482c>\";+u.sip!model.ccm.cisco.com=\"7\"\r\nContent-Length:
0\r\nExpires: 3600\r\n\r\n====================END===================="
"2010-09-26T09:15:25.184899Z":227915:KERNEL:ERR:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"OsMsgQShared::doSendCore
message send failed for queue 'SipRouter-11' - no room, ret = 9"
"2010-09-26T09:15:25.185174Z":227916:SIP:CRIT:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"
"2010-09-26T09:15:25.185194Z":227917:SIP:CRIT:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
send failed to queue named 'SipRouter-11'"
"2010-09-26T09:15:25.185215Z":227918:SIP:CRIT:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
observerQueue 0x87fc8ac, observerData (nil), SIP method '',
wantsRequests 1, wantsResponses 0, wantsIncoming 1, wantsOutGoing 0,
eventName '', SipSession (nil)"
"2010-09-26T09:15:25.185268Z":227919:SIP:CRIT:sipx.mydomain.com:SipClientUdp-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
failed message is: REGISTER sip:mydomain.com SIP/2.0\r\nVia:
SIP/2.0/UDP
192.168.8.15:5060;branch=z9hG4bK2f4ea6a2;received=173.70.144.20;rport=5060\r\nFrom:
<sip:[email protected]>;tag=001da21a482c099824f60b3b-750296f4\r\nTo:
<sip:[email protected]>\r\nCall-Id:
[email protected]\r\nmax-forwards:
70\r\nCseq: 636 REGISTER\r\nUser-Agent: Cisco-CP7960G/8.0\r\nContact:
<sip:[email protected]:5060;transport=udp>;+sip.instance=\"<urn:uuid:00000000-0000-0000-0000-001da21a482c>\";+u.sip!model.ccm.cisco.com=\"7\"\r\nContent-Length:
0\r\nExpires: 3600\r\nDate: Sun, 26 Sep 2010 09:15:25 GMT"
Thanks,
Ly Tran
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