Tran

 

What is the load on this system in terms of users or phones?

--martin

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Tran, Ly V.
Sent: Sunday, September 26, 2010 10:22 AM
To: [email protected]
Subject: [sipx-users] Random SipxProxy Problem

 

We have a SipX system with the most current build that was upgraded from
4.04.  It runs fine for a few weeks at a time, but ocassionally all the
phones stops working and shows up as Expired.  The system has 8Gb of RAM and
during normal operation, barely uses 1.2Gb, but when all the phones goes
into expiration.. checking RAM usage; it is above 2Gb.  While we don't think
this has anything to do with it.  Restarting the SipxProxy service, the
phones starts working again and RAM usage drops.  This problem comes up
every few weeks.  Sometimes twice a week.  This morning, it happened again
for the second time since last Wednesday.  

 

Something is causing SipxProxy to fail and can not figure it out.  Does
anyone have an idea?  This is what we are seeing.  The alarms shows the
following:

 

SPX00002 "Process 'SIPXProxy' stopped unexpectedly. Attempting to restart
the process." WARNING 9/26/10 1:59 AM

 

I restart the SipxProxy from the GUI and RAM usage drops back down and all
the phones are registering and working again.

 

SipxProxy Log shows alot of these errors during the this time period:

 

"2010-09-26T09:15:24.956486Z":227913:OUTGOING:INFO:sipx.mydomain.com:SipClie
ntUdp-8:B78FCB90:SipXProxy:"SipUserAgent::sendUdp UDP SIP User Agent sent
message:\n----Local Host:192.168.2.2---- Port: 5060----\n----Remote
Host:192.168.2.248---- Port: 5060----\nSIP/2.0 100 Trying\r\nFrom:
\"Project\"<sip:[email protected]>;tag=94bd83a0-c0a802f8-13c4-4d15a5-645c3fd
0-4d15a5\r\nTo: \"Project\"<sip:[email protected]>\r\nCall-Id:
[email protected]\r\ncseq: 1
REGISTER\r\nVia: SIP/2.0/UDP
192.168.2.248:5060;branch=z9hG4bK-4d15a5-2d1c9008-435ef219\r\nContent-Length
: 0\r\n\r\n--------------------END--------------------"

"2010-09-26T09:15:25.184203Z":227914:INCOMING:INFO:sipx.mydomain.com:SipClie
ntUdp-8:B78FCB90:SipXProxy:"Read SIP message:\n----Local
Host:192.168.2.2---- Port: 5060----\n----Remote Host:173.70.144.20---- Port:
5060----\nREGISTER sip:mydomain.com SIP/2.0\r\nVia: SIP/2.0/UDP
192.168.8.15:5060;branch=z9hG4bK2f4ea6a2\r\nFrom:
<sip:[email protected]>;tag=001da21a482c099824f60b3b-750296f4\r\nTo:
<sip:[email protected]>\r\nCall-ID:
[email protected]\r\nmax-forwards:
70\r\nCSeq: 636 REGISTER\r\nUser-Agent: Cisco-CP7960G/8.0\r\nContact:
<sip:[email protected]:5060;transport=udp>;+sip.instance=\"<urn:uuid:0000000
0-0000-0000-0000-001da21a482c>\";+u.sip!model.ccm.cisco.com=\"7\"\r\nContent
-Length: 0\r\nExpires:
3600\r\n\r\n====================END===================="

"2010-09-26T09:15:25.184899Z":227915:KERNEL:ERR:sipx.mydomain.com:SipClientU
dp-8:B78FCB90:SipXProxy:"OsMsgQShared::doSendCore message send failed for
queue 'SipRouter-11' - no room, ret = 9"

"2010-09-26T09:15:25.185174Z":227916:SIP:CRIT:sipx.mydomain.com:SipClientUdp
-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers send
failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"

"2010-09-26T09:15:25.185194Z":227917:SIP:CRIT:sipx.mydomain.com:SipClientUdp
-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers send
failed to queue named 'SipRouter-11'"

"2010-09-26T09:15:25.185215Z":227918:SIP:CRIT:sipx.mydomain.com:SipClientUdp
-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
observerQueue 0x87fc8ac, observerData (nil), SIP method '', wantsRequests 1,
wantsResponses 0, wantsIncoming 1, wantsOutGoing 0, eventName '', SipSession
(nil)"

"2010-09-26T09:15:25.185268Z":227919:SIP:CRIT:sipx.mydomain.com:SipClientUdp
-8:B78FCB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
failed message is: REGISTER sip:mydomain.com SIP/2.0\r\nVia: SIP/2.0/UDP
192.168.8.15:5060;branch=z9hG4bK2f4ea6a2;received=173.70.144.20;rport=5060\r
\nFrom: <sip:[email protected]>;tag=001da21a482c099824f60b3b-750296f4\r\nTo:
<sip:[email protected]>\r\nCall-Id:
[email protected]\r\nmax-forwards:
70\r\nCseq: 636 REGISTER\r\nUser-Agent: Cisco-CP7960G/8.0\r\nContact:
<sip:[email protected]:5060;transport=udp>;+sip.instance=\"<urn:uuid:0000000
0-0000-0000-0000-001da21a482c>\";+u.sip!model.ccm.cisco.com=\"7\"\r\nContent
-Length: 0\r\nExpires: 3600\r\nDate: Sun, 26 Sep 2010 09:15:25 GMT"

Thanks,

Ly Tran

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