Hi,
Through our partnership with eZuce, we are pleased to announce the new
version 1.4.4 of Voice Operator Panel (VOP) which has been focused on
sipXecs XMPP integration.
We added XMPP support to bring user presence, messaging and file
transfer to our application.
*. Step by step configuration tutorial for sipXecs.*
We created a tutorial to show you how to set up a dedicated user
account for our application.
You will learn how to populate your sipXecs users in our application
through different methods and how to enable phone presence for them.
You will also learn how to configure XMPP to offer user presence,
messaging and file transfer with sipXecs.
This tutorial is available here: SipXecs Tutorial
This tutorial is followed by the XMPP configuration tutorial
available here: SipXecs XMPP Tutorial
*. VOP shows the presence status of users.*
You can see the presence status (and note) of a user by looking at
his XMPP contact icon and text.
When a user is online his name turns to bold.
You can also display at the same time the phone presence icon and
the user presence icon next to each user name by checking: Settings >
Account > Show user presence icon.
*. VOP receives and sends messages from/to users.*
You can send instant messages to a user by right-clicking on him (or
his XMPP contact) and selecting "Send Message".
While you are in the message window you can see when the remote user
using is typing, closing or minimizing his chat window.
You can also see when the remote user is changing his presence
status and note.
*. VOP receives and sends files from/to users.*
You can transfer files through the sipXecs XMPP server between
users. (the file transfer will always succeed even if both users are
behind a firewall)
While you are in a message window you can click on the up arrow icon
to select a file and send it to the remote user.
When a user sends you a file you receive a notification message and
you can accept the transfer or refuse it.
* . VOP imports users information through XMPP.*
When you add a XMPP contact to a user, the application will retrieve
the user picture from the sipXecs server.
The application can also retrieve all the personal information of
the users at sipXecs by checking: Settings > XMPP > Import information
from XMPP contacts.
*. VOP offers telephony control over XMPP using MyBuddy.*
MyBuddy is a XMPP bot running at the sipXecs server which lets you
control your telephony through XMPP messages.
You can manage your conferences, listen or pick up people calls
leaving you messages on your voicemail, browse call history, missed
calls and more.
The bot will also notify/message you when someone joins or leaves
one of your conferences or when someone is leaving you a voicemail.
To use this features you just need to add a new user called "My
Buddy" and add him the XMPP contact "mybu...@foobar.com". (replace
foobar.com by your sipXecs domain name)
Once done you will be able to send him a message using right-click
then "Send Message", send the command "help" to get the full list of
available commands.
We will keep optimizing our integration with sipXecs in our next
versions, for example you will be able to automatically configure/deploy
VOP from sipXecs as a known/supported phone device.
Right now you can evaluate this new version from the direct link here:
VOP 1.4.4 Trial Version <http://tinyurl.com/VOP-144-Trial>
Don't also forget to check our website <http://tinyurl.com/VOP-Home> for
more information (editions, features, prices, screenshots, videos ...)
and especially our FAQ page <http://tinyurl.com/VOP-FAQ> which contains
a lot of very useful information for beginners and experienced users.
Regards.
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