Paul,
I have seen similar report off-list about this issue with a Polycom and
an AS5400. Would it be possible for you to send packet captures
(wireshark) of both working and none working calls? I would be grateful.
Joegen
On 04/27/2011 05:00 AM, Paul Stulac wrote:
In case this helps someone else out there, I upgraded the firmware to
3.2.5 and this has fixed the issue.
Thanks for all of your helpful responses, much appreciated.
Paul
*From:*sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Todd Hodgen
*Sent:* Thursday, April 21, 2011 2:48 PM
*To:* 'Discussion list for users of sipXecs software'
*Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335
Yes, what he said. I think these are all versions that have been
shown to work, and there are certainly several versions that have been
shown to not work. 3.2.1 is one that has been shown to not work I
believe.
*From:*sipx-users-boun...@list.sipfoundry.org
[mailto:sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Tony
Graziano
*Sent:* Thursday, April 21, 2011 11:19 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335
3.1.3RevC or 3.2.4 or 3.2.5.
On Thu, Apr 21, 2011 at 2:01 PM, Paul Stulac
<paul.stu...@telmetrics.com <mailto:paul.stu...@telmetrics.com>> wrote:
Is there a firmware version recommended for sipx? Or is that your
point with 3.2.4b?
*Paul Stulac *Senior Systems Specialist
*Telmetrics Inc. | *Tel. 905.219.8225 <tel:905.219.8225> |
paul.stu...@telmetrics.com <mailto:paul.stu...@telmetrics.com>
Description: Description: Description: Description:
cid:image002.jpg@01CAD57D.138FF430
*From:*sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>
[mailto:sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>] *On Behalf Of *Todd
Hodgen
*Sent:* Thursday, April 21, 2011 1:40 PM
*To:* 'Discussion list for users of sipXecs software'
*Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335
I would change that firmware first thing. I believe 3.2.4b if you
are going to be on 3.2. something.
*From:*sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>
[mailto:sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>] *On Behalf Of *Paul
Stulac
*Sent:* Thursday, April 21, 2011 10:29 AM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335
Sorry that would be 3.2.1
*Paul Stulac *Senior Systems Specialist
*Telmetrics Inc. | *Tel. 905.219.8225 <tel:905.219.8225> |
paul.stu...@telmetrics.com <mailto:paul.stu...@telmetrics.com>
Description: Description: Description: Description:
cid:image002.jpg@01CAD57D.138FF430
*From:*Paul Stulac
*Sent:* Wednesday, April 20, 2011 8:49 PM
*To:* 'Discussion list for users of sipXecs software'
*Subject:* RE: [sipx-users] issue with calls on hold with Polycom 335
I will double check tomorrow but I am 99% sure the firmware version is
2.3.1
Paul
*From:*sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>
[mailto:sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>] *On Behalf Of *Tony
Graziano
*Sent:* Wednesday, April 20, 2011 5:44 PM
*To:* Discussion list for users of sipXecs software
*Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335
What is the firmware version on the polycom phone?
On Apr 20, 2011 5:13 PM, "Matthew Kitchin (public/usenet)"
<mkitchin.pub...@gmail.com <mailto:mkitchin.pub...@gmail.com>> wrote:
> What codecs (and order of preference) are you using?
> What version of Sipx?
>
> On 4/20/2011 4:02 PM, Paul Stulac wrote:
>>
>> I am currently testing sipx with just three phones, 1 polycom
>> soundpoint IP 335 and 2 Bria softphones. With the polycom every time
>> I put a call on hold and press the resume softkey I can't get
>> connected back to the call; the phone display says "connecting...."
>> and I have to disconnect the call. With the bria softphones I can
>> put calls on hold and resume them without issue. Any ideas where I
>> should start looking?
>>
>> Thanks,
>>
>> Paul
>>
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-users@list.sipfoundry.org <mailto:sipx-users@list.sipfoundry.org>
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
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Version: 10.0.1209 / Virus Database: 1500/3587 - Release Date: 04/21/11
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