Did you send server profiles after your last changes? We've had the same issue in the past. It seems to happen when making changes to various places in sipXecs (i.e. changing dial plan and AA/etc.) - then a couple days later everything stops registering.
I make sure that I send server profiles after making 'several changes' and restart sipXecs from the console when call volume is low. In my experience - when phones stop registering and you only reboot (without sending server profiles) - the phones stop registering after several days. I too didn't check any logs - it was an oh @#$# - reboot... It has happened on various servers and on various versions - but it hasn't happened since pushing server profiles and restarting services... -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Wednesday, June 15, 2011 2:05 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Server stopped responding the registrar log would yield easy to spot information if it were sipvicious. On Wed, Jun 15, 2011 at 12:53 PM, Gary Luca <garyluc...@gmail.com> wrote: > Hi Tony, > Thanks for your prompt reply. > I'll look at increasing the memory allocation sometime after production. > I wish I had checked the states before rebooting. But we are a call > center, so at the moment my first instinct was to just reboot the damn thing. > Would you like me to send along the entire snapshot? One of the > developers here is looking through the logs right now, but a lot of it > is kind of gibberish to him as he's not familiar with the sipX context. > Thanks > -Gary > > On Wed, Jun 15, 2011 at 12:41 PM, Tony Graziano > <tgrazi...@myitdepartment.net> wrote: >> >> I find 2GB of ram small anymore. >> >> Besides a snaphot, it would be handy to know if swapping had occurred >> (4GB RAM should really be the bare minimum these days, IMO). You >> should also have check the output of >> >> sipxproc --state >> >> to see if any services were failed, and also observd from sipxconfig >> (if available) >> >> If using siptrunks and open to the internet, the registrar logs >> should have been checked to see if they had a flood of register >> attempts (viewing states of port 5060 at your firewall would tell you >> this too), ala' sipvicious attacks. >> >> Additionally, if CPU had for some reason gone through the roof (top), >> of course, if that was unavailable, your vmware server stats would >> indicate as much. >> >> Finally, there are some more recent patches you might consider >> picking up via the repo (stable). >> >> On Wed, Jun 15, 2011 at 12:35 PM, Gary Luca <garyluc...@gmail.com> wrote: >> > Hello all, >> > My sipx server stopped responding for some reason. All users were >> > disconnected and unable to register. I rebooted the whole server >> > and it came back up. >> > I've taken a snapshot. What files can I send along that will help >> > to diagnose the issue? Give me specific locations and filenames so >> > I can find them in the snapshot. >> > Host Server info: >> > Dell PowerEdge T710 >> > Dual Xeon E5640 @ 2.67GHz >> > 6GB RAM >> > 2 x 250GB 7200RPM SATA drives in RAID1 VMware ESXi 4.1.0 SIPX >> > Virtual Machine: >> > 2 processor cores >> > 2GB RAM >> > 50GB Hard Drive >> > sipXecs(4.4.0-2011-04-19EDT12:21:17 domU-12-31-39-0E-C9-92) >> > >> > Thanks >> > -Gary >> > >> > -- >> > Gary J. Luca Jr. >> > >> > 781-333-8087 >> > http://www.linkedin.com/in/garylukes >> > >> > _______________________________________________ >> > sipx-users mailing list >> > sipx-users@list.sipfoundry.org >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: tgrazi...@voice.myitdepartment.net >> Fax: 434.326.5325 >> >> Email: tgrazi...@myitdepartment.net >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: helpd...@voice.myitdepartment.net >> >> Helpdesk Contract Customers: >> http://support.myitdepartment.net >> Blog: >> http://blog.myitdepartment.net >> >> Linked-In Profile: >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > Gary J. Luca Jr. > > 781-333-8087 > http://www.linkedin.com/in/garylukes > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.326.5325 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ This message and any files transmitted with it are intended only for the individual(s) or entity named. 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