Gary - I also only have a single server...I wish I didn't spaz when no phones were working so I could look at logs/etc...
But when no phones are working...well, panic is a logical response. -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Wednesday, June 15, 2011 6:02 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Server stopped responding I only find the need to send profiles after a rpm update involving sipx packages. Sometimes I do it when I'm making a lot of changes, but thats the only time I do it. On Wed, Jun 15, 2011 at 5:56 PM, Gary Luca <garyluc...@gmail.com> wrote: > I only have the one server, so i've never done anything with sending > server profiles. > Should I be? > > On Wed, Jun 15, 2011 at 5:04 PM, Nathaniel Watkins > <nwatk...@garrettcounty.org> wrote: >> >> Did you send server profiles after your last changes? >> >> We've had the same issue in the past. It seems to happen when making >> changes to various places in sipXecs (i.e. changing dial plan and >> AA/etc.) - then a couple days later everything stops registering. >> >> I make sure that I send server profiles after making 'several >> changes' and restart sipXecs from the console when call volume is >> low. In my experience >> - when phones stop registering and you only reboot (without sending >> server >> profiles) - the phones stop registering after several days. >> >> I too didn't check any logs - it was an oh @#$# - reboot... >> >> It has happened on various servers and on various versions - but it >> hasn't happened since pushing server profiles and restarting services... >> >> >> >> -----Original Message----- >> From: sipx-users-boun...@list.sipfoundry.org >> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony >> Graziano >> Sent: Wednesday, June 15, 2011 2:05 PM >> To: Discussion list for users of sipXecs software >> Subject: Re: [sipx-users] Server stopped responding >> >> the registrar log would yield easy to spot information if it were >> sipvicious. >> >> On Wed, Jun 15, 2011 at 12:53 PM, Gary Luca <garyluc...@gmail.com> wrote: >> > Hi Tony, >> > Thanks for your prompt reply. >> > I'll look at increasing the memory allocation sometime after production. >> > I wish I had checked the states before rebooting. But we are a >> > call center, so at the moment my first instinct was to just reboot >> > the damn thing. >> > Would you like me to send along the entire snapshot? One of the >> > developers here is looking through the logs right now, but a lot of >> > it is kind of gibberish to him as he's not familiar with the sipX context. >> > Thanks >> > -Gary >> > >> > On Wed, Jun 15, 2011 at 12:41 PM, Tony Graziano >> > <tgrazi...@myitdepartment.net> wrote: >> >> >> >> I find 2GB of ram small anymore. >> >> >> >> Besides a snaphot, it would be handy to know if swapping had >> >> occurred (4GB RAM should really be the bare minimum these days, >> >> IMO). You should also have check the output of >> >> >> >> sipxproc --state >> >> >> >> to see if any services were failed, and also observd from >> >> sipxconfig (if available) >> >> >> >> If using siptrunks and open to the internet, the registrar logs >> >> should have been checked to see if they had a flood of register >> >> attempts (viewing states of port 5060 at your firewall would tell >> >> you this too), ala' sipvicious attacks. >> >> >> >> Additionally, if CPU had for some reason gone through the roof >> >> (top), of course, if that was unavailable, your vmware server >> >> stats would indicate as much. >> >> >> >> Finally, there are some more recent patches you might consider >> >> picking up via the repo (stable). >> >> >> >> On Wed, Jun 15, 2011 at 12:35 PM, Gary Luca <garyluc...@gmail.com> >> >> wrote: >> >> > Hello all, >> >> > My sipx server stopped responding for some reason. All users >> >> > were disconnected and unable to register. I rebooted the whole >> >> > server and it came back up. >> >> > I've taken a snapshot. What files can I send along that will >> >> > help to diagnose the issue? Give me specific locations and >> >> > filenames so I can find them in the snapshot. >> >> > Host Server info: >> >> > Dell PowerEdge T710 >> >> > Dual Xeon E5640 @ 2.67GHz >> >> > 6GB RAM >> >> > 2 x 250GB 7200RPM SATA drives in RAID1 VMware ESXi 4.1.0 SIPX >> >> > Virtual Machine: >> >> > 2 processor cores >> >> > 2GB RAM >> >> > 50GB Hard Drive >> >> > sipXecs(4.4.0-2011-04-19EDT12:21:17 domU-12-31-39-0E-C9-92) >> >> > >> >> > Thanks >> >> > -Gary >> >> > >> >> > -- >> >> > Gary J. Luca Jr. >> >> > >> >> > 781-333-8087 >> >> > http://www.linkedin.com/in/garylukes >> >> > >> >> > _______________________________________________ >> >> > sipx-users mailing list >> >> > sipx-users@list.sipfoundry.org >> >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> > >> >> >> >> >> >> >> >> -- >> >> ====================== >> >> Tony Graziano, Manager >> >> Telephone: 434.984.8430 >> >> sip: tgrazi...@voice.myitdepartment.net >> >> Fax: 434.326.5325 >> >> >> >> Email: tgrazi...@myitdepartment.net >> >> >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> >> Telephone: 434.984.8426 >> >> sip: helpd...@voice.myitdepartment.net >> >> >> >> Helpdesk Contract Customers: >> >> http://support.myitdepartment.net >> >> Blog: >> >> http://blog.myitdepartment.net >> >> >> >> Linked-In Profile: >> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> >> _______________________________________________ >> >> sipx-users mailing list >> >> sipx-users@list.sipfoundry.org >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> > >> > >> > -- >> > Gary J. Luca Jr. >> > >> > 781-333-8087 >> > http://www.linkedin.com/in/garylukes >> > >> > _______________________________________________ >> > sipx-users mailing list >> > sipx-users@list.sipfoundry.org >> > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: tgrazi...@voice.myitdepartment.net >> Fax: 434.326.5325 >> >> Email: tgrazi...@myitdepartment.net >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: helpd...@voice.myitdepartment.net >> >> Helpdesk Contract Customers: >> http://support.myitdepartment.net >> Blog: >> http://blog.myitdepartment.net >> >> Linked-In Profile: >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> This message and any files transmitted with it are intended only for >> the >> individual(s) or entity named. If you are not the intended >> individual(s) or entity named you are hereby notified that any >> disclosure, copying, distribution or reliance upon its contents is >> strictly prohibited. If you have received this in error, please >> notify the sender, delete the original, and destroy all copies. Email >> transmissions cannot be guaranteed to be secure or error-free as >> information could be intercepted, corrupted, lost, destroyed, arrive >> late or incomplete, or contain viruses. Garrett County Government >> therefore does not accept any liability for any errors or omissions >> in the contents of this message, which arise as a result of email >> transmission. >> >> >> Garrett County Government, >> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 >> www.garrettcounty.org _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > Gary J. Luca Jr. > > 781-333-8087 > http://www.linkedin.com/in/garylukes > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.326.5325 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
