Whether or not IM is in use doesn't change the fact that there still might be an IM ID set somewhere to 5160. Go through your list of users and look at the IM ID for all of them.
On Tue, Mar 20, 2012 at 3:40 PM, Becker, Jesse <beck...@sunyulster.edu>wrote: > I only have two attendants. Checked there. Other services are not being > used. > > Someone might have added as a speed dial already, would that conflict. > > On Tue, Mar 20, 2012 at 4:40 PM, Robert Schroeder < > robert.schroe...@memberfirstmortgage.com> wrote: > >> I suspect that somewhere in the system you have this as an alias on >> something. Perhaps and Auto Attendant, Hunt Group, Call Park, ACD Queue, >> etc…**** >> >> ** ** >> >> Rob**** >> >> ** ** >> >> *From:* sipx-users-boun...@list.sipfoundry.org [mailto: >> sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Becker, Jesse >> *Sent:* Tuesday, March 20, 2012 4:31 PM >> *To:* Discussion list for users of sipXecs software >> *Subject:* [sipx-users] Unable to Add Extension**** >> >> ** ** >> >> All,**** >> >> We are trying to create user with 5160. Keep getting *The user ID or >> alias "5160" duplicates an existing alias for a user or service* >> **** >> >> ** ** >> >> I did a search for users, checked the two attendants I have and also did >> the global search (top-right) after rebuilding the index. No results. >> Anyone know where else to look?**** >> >> ** ** >> >> Jes**** >> >> -- **** >> >> >> Jesse Becker**** >> >> Technical Manager >> Office of Information Technology >> Network+ | Linux+ Certified Professional >> DATATEL+SGHE @ SUNY Ulster >> 491 Cottekill Road, Stone Ridge, NY 12484 >> Tel 845-687-5064 | Fax 845-687-5105 >> beck...@sunyulster.edu | www.sunyulster.edu**** >> >> Open or check the status of a ticket by visiting Helpdesk >> Online<https://helpdesk.sunyulster.edu/> >> Look up answers to frequently asked questions by visiting the Knowledge >> Base <https://kb.sunyulster.edu/>**** >> >> ** ** >> >> >> ------------------------------ >> >> NOTICE: This electronic mail message and any content within it are intended >> exclusively for the individual(s) or >> >> entities to which it is addressed. The message, together with any >> attachments and all other content, may contain >> >> confidential and/or privileged information. Any unauthorized review, use, >> print, save, copy, disclosure or distribution >> >> is strictly prohibited. If you have received this message in error, please >> immediately advise the sender by reply email >> and delete all copies. >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > > > Jesse Becker > > Technical Manager > Office of Information Technology > Network+ | Linux+ Certified Professional > DATATEL+SGHE @ SUNY Ulster > 491 Cottekill Road, Stone Ridge, NY 12484 > Tel 845-687-5064 | Fax 845-687-5105 > beck...@sunyulster.edu | www.sunyulster.edu > > <http://www.sunyulster.edu/> > > Open or check the status of a ticket by visiting Helpdesk > Online<https://helpdesk.sunyulster.edu/> > Look up answers to frequently asked questions by visiting the Knowledge > Base <https://kb.sunyulster.edu/> > > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Josh Patten eZuce Solutions Architect O.978-296-1005 X2050 M.979-574-5699 http://www.ezuce.com
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