Could be an entry on a DID area, Alias area or extension. Try to do a User Export from the systems tab and select the download link and look for an alias, extension or Im Id setting in the report. Rob From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Becker, Jesse Sent: Tuesday, March 20, 2012 4:40 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Unable to Add Extension I only have two attendants. Checked there. Other services are not being used. Someone might have added as a speed dial already, would that conflict. On Tue, Mar 20, 2012 at 4:40 PM, Robert Schroeder <robert.schroe...@memberfirstmortgage.com> wrote: I suspect that somewhere in the system you have this as an alias on something. Perhaps and Auto Attendant, Hunt Group, Call Park, ACD Queue, etc... Rob From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Becker, Jesse Sent: Tuesday, March 20, 2012 4:31 PM To: Discussion list for users of sipXecs software Subject: [sipx-users] Unable to Add Extension All, We are trying to create user with 5160. Keep getting The user ID or alias "5160" duplicates an existing alias for a user or service I did a search for users, checked the two attendants I have and also did the global search (top-right) after rebuilding the index. No results. Anyone know where else to look? Jes --
Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 beck...@sunyulster.edu | www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online Look up answers to frequently asked questions by visiting the Knowledge Base NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 beck...@sunyulster.edu | www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online Look up answers to frequently asked questions by visiting the Knowledge Base NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies.
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