Tony,
  Thank you. I will give that a shot.

Jes
On Apr 18, 2012 4:48 PM, "Tony Graziano" <tgrazi...@myitdepartment.net>
wrote:

> The profile is not negotiating t.38, it clearly shows g711u.
>
> profile voip default
>   codec 1 g711ulaw64k rx-length 20 tx-length 20
>   codec 2 transparent-clearmode rx-length 20 tx-length 20
>   no dtmf-relay
>   rtp traffic-class local-default
>   no dtmf-mute-encoder
>   response-preferred-codec g711ulaw64k
>   dejitter-mode static
>   media detection-timeout 5
>   fax transmission 1 relay t38-udp
>   fax volume -13.5
>   fax dejitter-max-delay 60
>   modem dejitter-max-delay 60
>   no modem detection on-remote-fax-request
>
> Try that on The 4424.
> On Apr 18, 2012 4:23 PM, "Becker, Jesse" <beck...@sunyulster.edu> wrote:
>
>> All,
>>  We are experiencing intermittent issues on our fax machines connected to
>> a Patton SN4424. Outbound seems to work reliably, however, we have issues
>> with incoming calls. The call get answers, and then seems to disconnect
>> before the fax can finish.
>>
>> Incoming calls hit a Patton 4e1t1 device first, then SipX, then
>> registered UA on the Patton SN4424.
>>
>> On both devices I have configured:
>>  fax transmission 1 relay t38-udp
>>   fax transmission 2 bypass g711ulaw64k
>>   fax detection fax-frames
>> under the profile voip default.
>>
>> Attached you will find the T1 gateway config, FXS gateway config, as well
>> as a call-control debug on an incoming fax that did not complete.
>> I have removed all passwords and replaced the caller id prefix with
>> NPANXX to hide full number.
>>
>>
>> Did I miss something in the config ?
>> Any assistance would be appreciated.
>>
>> Thanks,
>>
>> Jes
>> --
>>
>>
>> Jesse Becker
>>
>> Technical Manager
>> Office of Information Technology
>> Network+ | Linux+ Certified Professional
>> Ellucian @ SUNY Ulster
>> 491 Cottekill Road, Stone Ridge, NY  12484
>> Tel 845-687-5064 | Fax 845-687-5105
>> beck...@sunyulster.edu | www.sunyulster.edu
>>
>> <http://www.sunyulster.edu/>
>>
>> Open or check the status of a ticket by visiting Helpdesk 
>> Online<https://helpdesk.sunyulster.edu/>
>> Look up answers to frequently asked questions by visiting the Knowledge
>> Base <https://kb.sunyulster.edu/>
>>
>>
>>
>> _______________________________________________
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>>
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: helpdesk@voice.myitdepartment.**net<helpd...@voice.myitdepartment.net>
>
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>
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