This isn't complicated, and yet it doesn't work. Bashing welcome. The plan: Incoming DID call ->
1) Ring ext 809 twice -> no answer, go to 2 -> 2) Ring, as a group, ext 804, 805, 806, 807, 808, 809 four times - no answer, go to 3 -> 3) Ring all extensions (801-810) three times - no answer -> drop to autoattendant for voicemail choices. The problem: #1 works fine. When #2 above gets triggered, all phones except for 209 ring. When #3 triggers, 804-809 do not ring, but 801/802/803/810 ring, and do drop into autoattendant after the call time expires as required. So, more succinctly, if a phone was involved in a the previous group, it will not ring in the next group, for a reason unknown to me. I've used a number of different methods to try and get this to work. Using Phantom users for each group, performing forwards, or using Phantom user to #1 and Hunt groups for the rest of it. Any clues as to what I'm not doing right? Philippe
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