Here is a possible workaround beyond additional extensions on the phones.
Create an auto attendant that has options/replay count and options/Invalid Response Count disabled. Check the tick for transfer on failure and set the transfer to the hunt group that contains the extension you want to re-ring. Call your list of extensions, and on no answer, forward to this auto attendant. You can put a very small recording on it describing Receptionist not available and they are being transfer to another receptionist, etc. The call being placed into this auto-attendant seems to reset the ability to call the extension another time. This might not work for you, but it will work, and could be a possible workaround. It worked for me in my quick test scenario. From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Tony Graziano Sent: Friday, August 17, 2012 12:27 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Hunt group/Phantom user routing You cannot call the same extension more than once. That's what you are doing and that will not work. ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! On Aug 17, 2012 3:09 PM, "Philippe Laurent" <p...@ideos.com> wrote: This isn't complicated, and yet it doesn't work. Bashing welcome. The plan: Incoming DID call -> 1) Ring ext 809 twice -> no answer, go to 2 -> 2) Ring, as a group, ext 804, 805, 806, 807, 808, 809 four times - no answer, go to 3 -> 3) Ring all extensions (801-810) three times - no answer -> drop to autoattendant for voicemail choices. The problem: #1 works fine. When #2 above gets triggered, all phones except for 209 ring. When #3 triggers, 804-809 do not ring, but 801/802/803/810 ring, and do drop into autoattendant after the call time expires as required. So, more succinctly, if a phone was involved in a the previous group, it will not ring in the next group, for a reason unknown to me. I've used a number of different methods to try and get this to work. Using Phantom users for each group, performing forwards, or using Phantom user to #1 and Hunt groups for the rest of it. Any clues as to what I'm not doing right? Philippe _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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