No Trevor: the MoH is a different issue, once I changed the Server, the Gateway, and the User to have no branch (aka all branches), that problem went away. I still think there's an issue there, but MoH is definitely a different issue.
The actual problem is that under the following conditions audio is not received or sent either way: - An incoming call from the outside (i.e. to provider --> sipXecs over port 5080 --> IVR --> extension with Bria softphone) - A Bria softphone - The User has their setting for IM enabled. These conditions are very precise: - a call from one extension to another works fine; - an outgoing call works fine; - substituting the Bria phone with a SoundPoint desktop works fine -- toggling the IM setting for the user makes no difference to the SoundPoint; - it doesn't matter whether or not the Bria phone settings are provisioned for XMPP or not, it's merely the User IM setting that's important; - the ini file generated by sipXecs for the Bria is identical whether or not the IM setting for the User is enabled; I would surmise that port 5080 is working fine -- the Bria does ring, you can answer the call and the other side sees that you answered. You can hang up. It's the audio that is missing. In this particular situation the RTP is nog going either way. I put an issue in: xx-10547. Hopefully I'm explaining the issue clearly enough. I've tested it on two separate setups of sipXecs 4.6 over two weeks, with identical repeatable results. ________________________________ From: sipx-users-boun...@list.sipfoundry.org [sipx-users-boun...@list.sipfoundry.org] on behalf of Trevor L Benson [tben...@a-1networks.com] Sent: November 30, 2012 6:23 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available The provider I have tied into my 4.6 system is specifically because they refuse to redirect inbound to anything but 5060. So I would have to URI dial and rely on SRV to test, and then still tcpdump to verify it was happening as your configuration is currently. In Mikes follow up email he clarified Proxy was working externally on 5060, maybe just give it a test and see if there is any difference. At this point I have to admit I think I am confusing the actual problem with the Subject of the original thread. Is the problem extension not available, or did I just zone out this has been a MoH issue the whole time since its the Bria components? In any case if proxy is on 5060, I would potentially test inbound signaling to 5060 from your provider. If I get time to upgrade my 4.4 server this weekend now that we finished our basic testing for contact center I should be able to use Bandwidth.com<http://Bandwidth.com> and simulate your environment on port 5080 and compare to normal 5060 through my alternate provider. Were you using strictly desktop Bria versions, or were any iPhone/iPad/Android versions being tested as well? Thanks, Trevor Benson, Network Engineer A1 Networks Voice: 707-703-1041 For support issues please email supp...@a-1networks.com<mailto:supp...@a-1networks.com> or call 707-703-1050 On Nov 30, 2012, at 4:45 PM, Nicholas Drayer <nicholasdra...@dyrand.com<mailto:nicholasdra...@dyrand.com>> wrote: Yes, just to confirm, it's 100% 5080 that I'm using. I use IP authentication for the SIP trunk, with incoming calls going to d...@pbx.domain.com<mailto:d...@pbx.domain.com>:5080. ________________________________ From: sipx-users-boun...@list.sipfoundry.org<mailto:sipx-users-boun...@list.sipfoundry.org> [sipx-users-boun...@list.sipfoundry.org<mailto:sipx-users-boun...@list.sipfoundry.org>] on behalf of Michael Picher [mpic...@ezuce.com<mailto:mpic...@ezuce.com>] Sent: November 30, 2012 2:49 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] sipx 4.6 inbound ivr-->extension always not available you'll find you have transfer issues and whatnot with port 5060... it is not the right port. 5080 is where sipXbridge is listening on. this is not a typo. the proxy listens on port 5080. mike On Fri, Nov 30, 2012 at 4:21 PM, Trevor L Benson <tben...@a-1networks.com<mailto:tben...@a-1networks.com>> wrote: Nicholas, This has been on my mind a little over the past few days, was this just a typo from the 4.4 configuration for ITSP's using 5080 inbound, or is the ITSP still sending to you on 5080? We tested out inbound on 5060 (albeit weeks ago and many updates) and it was working fine. I am guessing its a typo, or you configured your system properly to still use 5080, but it's sticking in my craw that maybe this isn't a typo or the ITSP is sending to the wrong port? I have not tested the 5080 inbound on openUC 4.6 instead of 5060. Checking Devices -> SIP Trunk SBCs shows that sipXbridge-1 has port 5080 listed. Features -> NAT Traversal under Server Config shows the private IP, public IP, and 5060 for SIP port and 5061 for TLS SIP port. It could very well work that 5080 inbound from ITSP's still functions as it did in 4.4 and I think I remember someone saying you could use either or both? However I haven't bothered to test it yet since I was ecstatic to get native 5060 for some picky providers and since that appeared to be working over a month ago in our tests I just wanted to ask if the calls were really sent to 5080 or 5060? Trevor On Nov 28, 2012, at 5:05 PM, Nicholas Drayer <nicholasdra...@dyrand.com<mailto:nicholasdra...@dyrand.com>> wrote: It’s only when a call comes in via the sipXecs server’s 5080 port that the Bria client exhibits no audio sent/received. _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square Suite 201 Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> linkedin<http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> www.ezuce.com<http://www.ezuce.com> ------------------------------------------------------------------------------------------------------------ "The best way to predict the future is to invent it." - Alan Kay _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
