I think Shaun's very correct. Also he's stumbled apon another avenue of 
support by stealth... Tell 'em you're running Mozilla on Mac-OS-X, it's 
probably closer than my earlier suggestion of Win98. 


On Fri, 23 Jan 2004, Shaun Oliver wrote:

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> 
> kevin, unfortunately this is not just limited to the banks.
> I called optus tech support a week or so ago because we were having no
> end of problems with connecting to the internet and all,
> I  was asked to go to my network places and promptly told the lady I was
> using smoothwall.
> which is based on linux.
> the response I got was I'm sorry but we don't support linux,
> however if it's windows or mac, we support it.
> 
> after which I had it suggested to me that I remove the modem driver and
> reinstall it.
> to which I replyed there's no modem driver.
> 
> I was duely told that all modems need a driver no matter serial or pci
> or isa.
> 
> After this little bit of information which I promptly disguarded as
> utter bullshit, I asked how full the dialin servers were.
> I was promptly told that the blacktown pop which is where i live, was at
> 50% capacety.
> after ending the call on that note, I tryed the internet again and
> surprise surprise connection first go.
> it's about time people started supporting linux. at the very least at
> the gui level.
> the more information they can give us about their services the easier it
> is for us who actually give a shit what goes on our computers to debug
> our problems.
> isps need to wake up and realise that there's more than windblows out
> there.
> oh and on supporting mac, I told the ill imformed pleb on the other end
> of the phone that mac's os is unix based, to which I got no valid
> argument.
> so there you have it.
> it's just not the big 4, it's the isps as well.
> 
> 
> - -- 
> Shaun Oliver
> 
> 
> "I refuse to have a battle of wits with an unarmed person."
> email: [EMAIL PROTECTED]
> WEB: http://blindman.homelinux.org/
> IRC: irc.awesomechat.net:6666
> IRCNICK: blindman
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-- 
---<GRiP>---
Electronic Hobbyist, Former Arcadia BBS nut, Occasional nudist, 
Linux Guru, SLUG/AUUG/Linux Australia member, Sydney Flashmobber,
BMX rider, Walker, Raver & rave music lover, Big kid that refuses
to grow up. I'd make a good family pet, take me home today!
        Do people actually read these things?


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